Customer Ideas Portal

Have individual recordings for every breakout room. This is useful to see how each breakout room is working together and great for playback for training purposes.

If you decide to use Microsoft Teams interface with Direct routing , 911 nomadic no longer works. But Teams can pass the data to Ring Central or other direct routing connection in case of 911 call. Without it Teams as a client is useless and shoul...

Currently using the touch tone keypad when in a call sends a pulse tone for each button pressed. Some menu navigation systems need a longer tone to recognize the button pressed. Would like to see a setting within the Ring app to be able to set the...

Allow me to toggle off the text feature on a per line basis

I need to transfer all my contacts from my iPhone into the RingCentral app in one simple action.

Currently when a transfer is initiated, the receiving agent only gets info about the incoming consumer number and not about the agent who initiated the transfer. This means that to establish a full transfer to a new agent, it requires additional t...

We can mute a specific person, but they can unmute themselves right after. If we want to mute them, we have to mute everyone and uncheck the allow to unmute button. Then we have to unmute everyone else. We should be able to mute and keep muted a s...

We want the ability for a meeting owner or moderator to block a specific participant from using the chat feature. There is a mute feature for voice, so we want there to be one for chat too. Also, for there to be a way for everyone be able to messa...

Our customer was asking about a service that would translate during a meeting for the attendee. It would be translating real time into Spanish.

Please add the option to mask portions of an active call. We are needing to mask sensitive info during our calls.