All ideas

Legal firms in the UK tend to use iManage for their legal document workflows and case management. MS Teams offer a deep integration with iManage and one of our large customers is looking to move message and video to Teams because of this integration

Restrict Specific Numbers for Security or Work-related Reasons; basically, enable restrictions or notification rules for specific outbound dials. For example, an employee is constantly and improperly making calls from their account to a personal f...

Along with Business SMS permission there should be another feature to only allow users to only receive or just send text messages.

All users in our office use Polycom phones. When we dial each others extensions, the phones ring and must be picked up by the person receiving the call. With other systems I've used, it is answered automatically by speaker so the receiving person ...

Max Agent history list is too short and there is visibility to only 2 calls in the history list. We need the history list to be much longer please.

It's inconvenient to have to constantly set it up each time we log in.

When we schedule meetings with RingCentral through Outlook, the iPhone one-tap details provide a dial link, but is not one-touch as the end user needs to enter a participant ID followed by the meeting password. The dial link is in the following fo...

I want to see a report that shows how many unread voicemails a user has in the voicemail box

Suggestion to discard the existing feature which auto-populates a user's "Display name" w/what appears to be a device ID/name and replace that with an empty required field for "Display name" so that users will type a discernible display name that ...

Remove the press 1 to answer a call thing. Every time we try to disable it it screws up the phone system