Customer Ideas Portal

When I click a web link, RingCentral isn't on the list of available phone apps by default in Chrome, Edge, IE. Firefox allows you to pick a program from Windows file explorer, but the other 3 don't, they just provide a static list. RC should ask t...

Very important to determine hold times..

Our customer was asking about a service that would translate during a meeting for the attendee. It would be translating real time into Spanish.

Please add the option to mask portions of an active call. We are needing to mask sensitive info during our calls.

I should not have to modify my RC Video details in the right panel to remove require password or to just by default meeting ID. I should be able to set those and have the plugin remember my settings.

A group seems fine except every time someone new is hired this group would need to be maintained. It would be nice for company-wide alerts and announcements to have this simply be every user setup in the company account.

Sometimes I copy the wrong image and paste it into a chat, this could be completely irrelevant to the task, having a preview of the image before sending the message would be helpful to prevent errors.

To be able to re-arrange tabs on the right panel. So for example I would like to keep the panel narrow (only 3 tabs) and am most interest in seeing "pinned", "task", "note" instead of "pinned", "files", "notes" without having to go to "..."

When pressing ignore or send to voicemail when a 2nd call comes in while on an active call, don't place active call on hold

Would like to have a way to check how many calls we receive on phone number assigned to IVR Menu in your Analytics Portal. Where the calls are being routed and on what key presses caller did press.