Skip to Main Content

Customer Ideas Portal

Showing 4428 of 4428

Create folders for fax

It would be helpful if I was able to create folders on the fax tab to separate faxes by day month and even year as well as importance of the received fax. This will be helpful in terms of not deleting previous faxes that have been received and not...
Guest over 1 year ago in RingCentral Web/Desktop App 0 Under review

Options to change to the classic view style

I really would like the option to have the info bar to be at the bottom of the screen I also really like to have my contacts/favorites open on the side no matter what screen I go into so I can know who is available and who isn't when I transfer a ...
Linnea Hedren over 1 year ago in RingCentral Web/Desktop App 0 Will not implement

Add ability to scroll through conversations with keyboard

Right now it's hard to scroll through conversations with the mouse or laptop mouse pad. Normally this is something in other apps that you can use the down button, but for this it does not work.
Guest over 1 year ago in RingCentral Web/Desktop App 1 Under review

Better Verbal Voicemail number read out

RC when listening to VM the number reads out as one long number and would like it to either say the number as a telephone number or read each digit seperately.
Guest over 1 year ago in RingCentral Phone 0 Under review

Add HUD to New RingCentral App

Its helpful to be able to see your "favorites" if they are on a call prior to calling or transferring a call. Please import full HUD functionality into new RC app under the phone part. Thanks!
Guest over 1 year ago in RingCentral Web/Desktop App 4 Already exists

Export User name and number to a spread sheet

You should ad a button to the Admin console that allows us to export user information such as the phone number and name and extension assigned to the user
Guest over 1 year ago in RingCentral Phone 0 Under review

Chrome Extension to Show Queue ID and caller ID for internal extensions

Beneficial to pretty much all that use it
Tony Puncher over 1 year ago in RingCentral Web/Desktop App 0 Under review

Bring back @referencing of tasks when posting a message

In classic app we could @ reference tasks, notes etc when posting a message now it seems only people can be referenced
Guest over 1 year ago in RingCentral Web/Desktop App 0 Under review

Customized invitation meeting [Meeting ID] should generate a meeting ID with no spaces

The link being generated from the Rc Meeting invitation has a meeting ID with "spaces" and that caused the invitees not able to join and getting page cannot be found. The link shows like this https://meetings.ringcentral.com/wc/username/144 874 66...
Rolly Villanueva over 1 year ago in RingCentral Meetings & Webinar 0 Under review

Add updated firmware for Cisco Phone 8861

Currenlty, the Cisco 8861 supports only the CP-BEKEM-3PCC (old) side car with the current firmware version that RingCentral provides. In order to support the CP-8800-A-KEM (new) side car, the Cisco 8861 needs firmware load 11.2.3
Guest over 1 year ago in Hardware 0 Under review