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Add support for virtual cards (*.vcf) files

Currently when sending of VCF file (Virtual Card) is attempted as RingCentral Message attachment, it doesnt gets displayed right at recepient's phone
Wade Betz almost 2 years ago in RingCentral Phone 0 Under review

Live Reporting : Dashboards need to have more than one editor

Need Reporting dashboards to have more than one editor. Currently only the creator of the dashboard can edit the dashboard. Even admin can only view another users dashboard and not edit. Original creator should be able to give access to another ed...
Stephanie Rensburg almost 2 years ago in RingCentral Analytics 0 Under review

Live Reports : Need to widget to reflect multiple queues

Need there to be one widget that is reflecting more than one queue. Currently when a widget is created for Queue monitoring and Queue calls, you can only select one queue per widget and not multiple.
Stephanie Rensburg almost 2 years ago in RingCentral Analytics 0 Under review

Text From Call Queue Direct Number

I am a full-access manager for 3 call queues that are set up with their own direct lines. I do not know how to respond to these text messages. I read online at this article (https://community.ringcentral.com/questions/89895/call-queue-texting.html...
Guest over 2 years ago in RingCentral Phone 0 Under review

Add captions for phonecall

Captioning for RC video is wonderful for those of us with hearing deficiencies. It would be great if the desktop and or mobile app extrended that same technology
Guest over 2 years ago in RingCentral Web/Desktop App 0 Under review

Email Fax Confirmation to Contain Cover page

Would it be possible for email confirmation from RingCentral once fax is sent to display cover page preview? This will help users know exactly what was faxed with a quick glance.
Luis Lopez about 1 year ago in RingCentral Web/Desktop App 0 Under review

Ability to view contacts by status (e.g. online)

As a user I just want a list of all my contacts that are available at any given moment i.e. their status is Online right now.Maybe it can be shown as a list on the Contacts page where contacts are listed based on their type currently e.g. All, Com...
Muhammad Ali Malik about 1 year ago in RingCentral Web/Desktop App 0 Under review

Desktop APP Personal Contacts: Custom Label for Phone Number

We have users that would like to see the ability to create Custom Labels for the Phone Number for the contact. Creating a custom label instead of using "Other" (or the other predefined labels) would allow them to know exactly what type of number t...
Mike Schimento almost 3 years ago in RingCentral Web/Desktop App 1 Under review

CALIFORNIA - Disable Call Recording Option on App

In California, it is illegal to record a phone conversation. Can this be an option on the Admin Portal wherein we can disable the button on the RingCentral app?
Jorge Mico 7 months ago in RingCentral Admin Portal 1 Already exists

Place the participant on hold on conference

Wanted to be able to place the participants on hold inside the conference call
Iam Kristoff Coloma 7 months ago in RingCentral Web/Desktop App 0 New