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Logged in support experience for premium support customers

It doesn't need to ask us for our account number. Having premium support takes longer to get to because we go through regular support just to be told we have to wait for a premium support agent. Start us in premium support. We're signed in, you kn...
Guest over 1 year ago in RingCentral Admin Portal 0 Under review

contacts on rc phone and rc app not synchronized

contacts on rc phone and rc app not synchronized - some contactcts doesnot reflect on rc app on mobile cu retype and save the existing contact on the rc phone and it auto update on rc app on mobile
Guest over 1 year ago in RingCentral Web/Desktop App 0 Under review

requesting a feature to have an option to change the logo in the RC unified app.

requesting a feature to have an option to change the logo in the RC unified app.
Guest over 1 year ago in RingCentral Web/Desktop App 0 Under review

allow user to keep the forwarding number when a custom answering template saved

Background: Admin can set up custom answering rules with forwarding number for single user When admin set this custom answering rules as a call handling template, the system can only keep the behavior but not the forwarding number. Wanted: system ...
Sugar Lam over 1 year ago in RingCentral Admin Portal 0 Under review

Default settings for Schedule with RingCentral O365 addon

Currently the scheduler Outlook addon defaults to having a password. It would be great to allow for default settings to be set within the addon.
Guest over 1 year ago in RingCentral Video 0 Under review

new app will not chime if it is in the forefront, needs to chime at all times when a new notification comes in

i need to know immediately when something new comes across and the sound helps me
Guest over 1 year ago in RingCentral Web/Desktop App 0 Under review

Grant access to super admins to view active subscriptions for our end users

Grant access to super admins to view active subscriptions for our end users Essential.
Guest over 1 year ago in RingCentral Analytics 0 Under review

Preview Coversheet

Please allow Coversheet Preview Details in unified RingCentral Desktop app. Currently it only shows a blank page.
Guest over 1 year ago in RingCentral Web/Desktop App 0 Under review

Display destination number of inbound SMS

My business has 6 inbound numbers; one main and 5 fax lines. All SMS to any of the numbers is directed to a single extension. Currently, there is no way to tell for which number the text is intended. Identifying which line the text came in on woul...
Guest over 1 year ago in RingCentral Web/Desktop App 0 Under review

Install RC Unified App for All user under admin access

Customer wants to have an option to install the app on their user's behalf. But prefer that they wanna do it on his end because not all of their employees as tech savvy.
Guest over 1 year ago in RingCentral Web/Desktop App 0 Under review