All ideas

We have just switched to Ring Central, but we are receiving robo calls like hell.

Currently, if you are on a Call Queue call you can receive a personal (direct) call at the same time and can switch to that call, reject it, etc. We have some smaller call queues where it would be beneficial for one person to be able to pick up mu...

Currently, when a host is screen sharing and another participant starts talking, that takes up the entire screen. Instead of the screen doing that, there should be a way for the screen to pop up in another box instead, rather than it being full sc...

Need an option to change default monitor back to what I had with RC Meetings when screen sharing (center monitor) instead of having to select a different monitor every time with RC Video.

As a RingCentral customer, we've noticed some differences in incoming call behavior when using Android v iOS phones For example on Android, incoming calls to the mobile number are prioritised over calls made on the app. My understanding is that fo...

Calls to external numbers that may be set in a forwarding rule are presently only captured in the Queue Performance Reports. However it would be great to also include these in the Calls Performance Reports so that we can filter on these. See suppo...

I am trying to talk to someone at ring central and cannot get anyone and cannot find a way to pay for SMS services etc.

Would be nice to be able to distinguish from these two servers. When you have to use both, it can get confusing. Something so small as changing the color of the blue bar on the left would suffice. Make it orange?

One can appreciate the robust nature of your platform that appears to be scalable. But is it? When was the last time you checked your training/university platform for onboarding the sole-proprietorship use case? Please review your platform for use...

It is confusing having American settings.