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Allow all posts to be deleted from a 'Team' in the RC client

Currently You can create any number of 'Teams' (chat channels) but if you want to delete posts from those chats you have to manually delete each post one-by-one. Proposed Can we have a facility where the administrator of a 'Team' channel can delet...
Alastair Fraser-Mitchell almost 2 years ago in RingCentral Web/Desktop App 0 Under review

Be able to answer more than 2 calls on same phone

We have the Yealink T46S, we have 5 numbers that can be called into at one time and our phones will only allow 2 at a time, if a third happens to call in , we would need to go to another office phone to be able to answer. Easier to keep track of c...
Guest almost 2 years ago in Hardware 0 Under review

Allow user to remain without an extension so they can continue using company messaging.

We have an employee who no longer requires phone access, but is still a user of our company messaging with tons of history. However, the system will not allow us to simply delete the extension from her profile. So, if any other company users click...
Matthew Plummer almost 2 years ago in RingCentral Admin Portal 0 Under review

Call company contacts listed within RingCentral App Contacts List

When searching for the Limited Extensions within the contacts list of the RingCentral All in One app, I noticed that they were not appearing. I also noticed that for the regular extensions (Digital Line Premium) that have not been activated (aka P...
Marques Purnell almost 2 years ago in RingCentral Web/Desktop App 1 Under review

Super Admin Reassignment

Assigning the super admin to an extension rather than a person makes it impossible to change as needed. If the super admin leaves the company, then the current procedure would require another staff person to change their phone number. For employee...
Guest almost 2 years ago in RingCentral Admin Portal 2 Under review

Update CNAME for all Carries in US and Canada

Currently there are no automated way to update CNAME for carries in Canada or in US This is causing a loss of sales revenue. Sales teams using RC to make calls and client are simply not answering because they think it is spam. Other issue is that ...
Badi Haddadin almost 2 years ago in RingCentral Phone 0 Under review

Add option for Host Key to RC Video

There is no Host Key for RC Videos. What if someone has scheduled and RC Video event but gets hit by a bus and another staffer must take over to record the meeting? How could the former host assign a new host without logging into the Video in prog...
Guest almost 2 years ago in RingCentral Video 0 Under review

Remove all failed faxes on entire account

Instead on logging in per extension to remove failed faxes, customer must have the option to remove failed faxes on entire account in Admin Portal
Guest almost 2 years ago in RingCentral Admin Portal 0 Under review

Polycom Transfer to Directly Voicemail

You should be able to forward a call directly to Voicemail using a polycom VVX phone without having to change your forward type to blind. Is there a way to add a forward to VM button on the screen?
Guest almost 2 years ago in Hardware 0 Under review

Add the ability to assign alternative hosts when scheduling a meeting and not just after the meeting has begun.

Eliminates the problem of issues when a host for a meeting could change at the last minute and you won't have to send a new login link to everyone invited
Guest almost 2 years ago in RingCentral Meetings & Webinar 1 Under review