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Customer Ideas Portal

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Participant list on web meetings

One of the things that management would like to have is a list of people that join each session. This would be helpful for all types of web meetings that will be even on past meetings.
Guest about 2 years ago in RingCentral Meetings & Webinar 0 Under review

Job Title Being Displayed in Contacts

I am messaging to see if in a future update, it would be possible to list the Job Title of an individual in the Contact Display of RingCentral. I have a screenshot of the area that I'm looking to see if it can be added.
Scott Guest about 1 year ago in RingCentral Web/Desktop App 0 Under review

Add Adobe Workfront to ACO Desktop Application

Please add Adobe Workfront to the Application integrations on the desktop application
Justin Daly about 1 year ago in RingCentral Web/Desktop App 0 Under review

Have individual recordings for every breakout room in RingCentral Meetings

Have individual recordings for every breakout room. This is useful to see how each breakout room is working together and great for playback for training purposes.
Michael Lukay about 1 year ago in RingCentral Meetings & Webinar 0 Under review

Take Microsoft Teams Location for 911 calls on your direct routing solution

If you decide to use Microsoft Teams interface with Direct routing , 911 nomadic no longer works. But Teams can pass the data to Ring Central or other direct routing connection in case of 911 call. Without it Teams as a client is useless and shoul...
Matthew Neitzel about 1 year ago in RingCentral Integrations 0 Under review

Ring app allow tones to be press duration or pulse

Currently using the touch tone keypad when in a call sends a pulse tone for each button pressed. Some menu navigation systems need a longer tone to recognize the button pressed. Would like to see a setting within the Ring app to be able to set the...
John Merrill about 1 year ago in RingCentral Admin Portal 0 Under review

Allow me to toggle off the text feature on a per line basis

Allow me to toggle off the text feature on a per line basis
Dale Kroeger about 1 year ago in RingCentral Admin Portal 0 Under review

Simple transfer of iPhone contacts to RingCentral app

I need to transfer all my contacts from my iPhone into the RingCentral app in one simple action.
Matt Alexander about 1 year ago in RingCentral Mobile App 0 Under review

Give both transferrer's details and the number being transferred to the receiving agent

Currently when a transfer is initiated, the receiving agent only gets info about the incoming consumer number and not about the agent who initiated the transfer. This means that to establish a full transfer to a new agent, it requires additional t...
Liam McCausland about 1 year ago in RingCentral Contact Center 1 Needs more information

Prevent someone from unmuting themselves without having to mute everyone first

We can mute a specific person, but they can unmute themselves right after. If we want to mute them, we have to mute everyone and uncheck the allow to unmute button. Then we have to unmute everyone else. We should be able to mute and keep muted a s...
Arya Azartash about 1 year ago in RingCentral Video 0 Under review