Customer Ideas Portal

We want the ability for a meeting owner or moderator to block a specific participant from using the chat feature. There is a mute feature for voice, so we want there to be one for chat too. Also, for there to be a way for everyone be able to messa...

Sometimes we need to create a conversation between two or more people. Often, you can just cut and paste the email and click enter. The contact will then be added to the list of email(s) you wish to connect with (to intiate a discussion). This is ...

It would be great to add the ability to received notifications for missed calls for delegated calls. Often the Executive assistant needs to return missed calls and if they do not have access to the notifications, it's very limiting.

We need to integrate Ring Central to our Rental tool, which is Reservety so we can send auto-text option that allows us to send delivery and pick up reminders to our customer's rentals.

Change URL on invitation to a webinar Via social Media such as FACEBOOK, INSTAGRAM and TWITTER,

Is it possible to add the option of filtering calls by time. This will be helpful for our users to narrow down their search through a smaller pool of calls in the logs. Currently they have to go over multiple pages to find the details for a partic...

If you park a customer using the park button then anyone in the business can see that there is a customer to be picked up. Anyone can answer it. Not the same as a hold button where only the person who selected hold could answer. Multiple park exte...

As per article, https://support.ringcentral.com/article/Calls-to-Unassigned-Phone-Numbers-routes-to-admin-extension.html Calls to unassigned phone numbers will go to the admin extension by default. We would like an option to either disable the num...

I would like to be able to easily sync contacts between Ring Central and Practice Panther. I can't even do it using a Zapier bypass because the Ring Central options are so limited. The current "export contacts-edit contacts-rename doc-import conta...

I have several auto-receptionists numbers that are not searching in the RingCentral app. My only workaround is to create contacts for each user.