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block spam / special numbers from sending me an MMS or SMS

the only way for us to block unwanted/ spam sms or mms is blocking the full 10 digit phone number. Hoping we will have a feature to block or filter special numbers, spamlikely numbers, or number less than 10 digits.
Guest almost 2 years ago in RingCentral Mobile App 0 Under review

GUI access for phones or IP address display in admin portal

A number of features for phones are not available except from the admin GUI specific to the phone (such as the Yealink T48). On the phone page in the admin portal, can we add either a link to the individual phone GUI, or a display for the local IP...
Ken Bock almost 2 years ago in Hardware 1 Under review

Record Meeting via RingCentral Video with Gallery View

Gallery view option via RCV once we record a meeting instead of showing 4 most recent speakers only.
Guest almost 2 years ago in RingCentral Video 0 Planned

Make the paging tone volume adjustable

Please make the paging tone volume adjustable. Even better, allow it to be disabled.
Guest almost 2 years ago in RingCentral Admin Portal 0 Under review

RC Scheduler default to last setting

RC scheduler should have a save settings option for when creating the next meeting it defaults to the previous or last saved meeting settings. Specifically if a user is scheduling meetings for another user frequently, then it can default to always...
Amanda Bradbury almost 2 years ago in RingCentral Video 0 Under review

Bulk Download of voicemail via zip on the admin portal and voicemail text view on the messages tab when mouse is hover to the hyperlink under the phone number

We should be able to get the call details along with the audio download as a zip file that should be an option with the bulk download The columns on the messages pages needs to be re-evaluated for length as the number is cut off but there is a ton...
Jennifer DeGuzman almost 2 years ago in RingCentral Admin Portal 0 Under review

See what users are a part of Call Queues

From an admin perspective, it would be nice if I could see what call queues a user is a part of. Right now, if I download the entire user spreadsheet, I can see what groups they are in when I open the excel spreadsheet but I don't want to have to ...
Guest almost 2 years ago in RingCentral Admin Portal 1 Under review

Flagging and Notating Previous Calls

We would like to be able to flag/mark previously recorded call logs, and to also have the ability to include a short description pertaining to the call. This would make for easy reference should the call be needed in the future for any purpose, sa...
Guest almost 2 years ago in RingCentral Admin Portal 0 Under review

Add functionality to call either a direct dial OR a cell # for people listed in the directory

Provide an option, via the search option in the directory on the desk top phones to call either a mobile number or the direct dial number. (similar to what you can do on a cell phone for a contact.) Time savings; paper savings; convenient
Guest almost 2 years ago in RingCentral Phone 1 Under review

relate a call to a deal in zoho crm

I love the integration of ringcental and zoho crm. However, through the automated popup that occurs when a call comes in we are not able to relate a call to a specific deal. This has to be done by going into the "Activities" module, finding the sp...
Guest almost 2 years ago in RingCentral Integrations 0 Under review