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Default view of Teams to show membership

We use Teams to show different departments, and their availability to take calls. We would love "Teams" to have an option to default view to "show members" rather than share a file, create a task, or add an app. This would help reception and call ...
Deborah Croft 10 months ago in RingCentral Phone 0 Under review

Last 24 hours performance report for call logs.

We would like to have a performance report that would allow me to ask for last 24 hours and set the time of day the report runs, in our case 3 PM each day.
Guest 10 months ago in RingCentral Analytics 2 Already exists

Allow number search in the dialler to also look in the extension name field

If an extension has been named with a number or code as an identifier that isn't the same as the extension number, then the number or code used in the name is not searchable in the dialler. Entering numbers in the dialler should also look at the e...
Steve Lambert-Govier 10 months ago in RingCentral Web/Desktop App 0 Under review

Ability to see upcoming meetings beyond 3 days

After this recent upgrade over the past week (October 13, 2021), the Desktop version lost the ability to see your upcoming meetings beyond 3 days. I often schedule meetings well in advance and like to see them on the internal RingCentral applicati...
T Headline over 1 year ago in RingCentral Web/Desktop App 0 Under review

Share a second camera in a meeting

We have a larger room with two different cameras. It would be great if we could share the content from a second camera in the meeting so that participants could view both cameras in the meeting. This would improve the meeting experience in larger ...
Rob Morrison over 1 year ago in RingCentral Rooms 0 Under review

Locate a User/Extension to see if they are associated with a Call Queue

I would like the feature to be able to search a user or extension to see if it is associated with a Call Queue or IVR. This would help in the event if we deploy a spare phone that is associated to an unknown Call Queue.
Guest over 1 year ago in RingCentral Admin Portal 0 Under review

cell phone app, add DND manual switch to kill auto on/off

app goes on DND automaticaly even when it is not wanted. Disconnected office calandar to stop some of that
Steve McNeal 10 months ago in RingCentral Mobile App 0 Under review

Queue voicemails display in chronological order (oldest first) by default setting

A queue setting that will display queue voicemails in the portal with the oldest on top by default. Currently refreshing the page in the portal resets the view to newest voicemails on top.
Cory Barnes 10 months ago in RingCentral Admin Portal 0 Under review

GLIP is not entirely compatible with the interpreter service

Case #15974204
Neal Prasad 10 months ago in RingCentral Web/Desktop App 0 Under review

[EXTENSION] Select Different Peripheral for Ringtones & In-Communication (Alike Webapp)

Would be great to have the possibility to select a different peripheral for ringtones & in-communication, juste like the webapp. When u get a double phone call, it rings way too loud in the ears. We don't understand the person, and it does hur...
Corentin LAUNAY 10 months ago in RingCentral Web/Desktop App 0 Under review