Customer Ideas Portal

We use Teams to show different departments, and their availability to take calls. We would love "Teams" to have an option to default view to "show members" rather than share a file, create a task, or add an app. This would help reception and call ...

We would like to have a performance report that would allow me to ask for last 24 hours and set the time of day the report runs, in our case 3 PM each day.

If an extension has been named with a number or code as an identifier that isn't the same as the extension number, then the number or code used in the name is not searchable in the dialler. Entering numbers in the dialler should also look at the e...

After this recent upgrade over the past week (October 13, 2021), the Desktop version lost the ability to see your upcoming meetings beyond 3 days. I often schedule meetings well in advance and like to see them on the internal RingCentral applicati...

We have a larger room with two different cameras. It would be great if we could share the content from a second camera in the meeting so that participants could view both cameras in the meeting. This would improve the meeting experience in larger ...

I would like the feature to be able to search a user or extension to see if it is associated with a Call Queue or IVR. This would help in the event if we deploy a spare phone that is associated to an unknown Call Queue.

app goes on DND automaticaly even when it is not wanted. Disconnected office calandar to stop some of that

A queue setting that will display queue voicemails in the portal with the oldest on top by default. Currently refreshing the page in the portal resets the view to newest voicemails on top.

Case #15974204

Would be great to have the possibility to select a different peripheral for ringtones & in-communication, juste like the webapp. When u get a double phone call, it rings way too loud in the ears. We don't understand the person, and it does hur...