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Customer Ideas Portal

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Move up unread messages (like in the phone app) [desktop]

Like in the phone app move unread messages to the top of the list, so I can see them and they would not be hidden from me somewhere down in the contact list.
Guest about 1 year ago in RingCentral Web/Desktop App 2 Already exists

Draft option in Fax

allows the option to set a draft to a fax that will be sent later to allow the option to edit out some information
Guest about 1 year ago in RingCentral Web/Desktop App 0 Under review

Virtual Phone Assistant

inbound and outbound call
Guest about 1 year ago in RingCentral Phone 9 Under review

Survey Phone System

survey phone system
Guest about 1 year ago in RingCentral Phone 7 Under review

Not available Keystroke command

In my unit, we are constantly at our desks and then away taking orders, then talking with builders. Adding a keyboard command to put the app in the Not Available mode would be very beneficial
John Bullock about 1 year ago in RingCentral Web/Desktop App 1 Needs more information

Playback Speeds for Recorded Meetings:

Please re-enable the playback variable speed feature with the new ring central platform. Previously, you could listen to a meeting at 1x, 1.5x and 2.0x speeds. This is time-saving, when meetings are 2.5 hours long.
Guest about 1 year ago in RingCentral Admin Portal 0 Under review

Add users presence in bulk

I need to add everyone to my presence page in bulk vs. individually adding each user.
Guest about 1 year ago in RingCentral Phone 0 Under review

Create Condensed Task View with filter options

When viewing tasks created on teams that are set up, you need to scroll up/down to see even just a few tasks. It would be SUPER beneficial to have a 'condensed' view so that you can see numerous tasks in rows in one view. There is so much wasted s...
Guest about 1 year ago in RingCentral Web/Desktop App 0 Under review

Uniformity of Extensions Across Locations

We want to be able to have extension uniformity across our multisite locations. We have may different dealerships and want the positions at each dealership to be able to have uniform extension numbers and then have site codes for internal calling ...
Guest about 1 year ago in RingCentral Admin Portal 0 Under review

2 extensions on one app, texting included

i am doing 2 jobs right now, and will for at least 2 months. each extension is for a particular job. i need to be able to see the texting on one app so i dont miss any conversations. i have 1 app on my cell phone and one on my desktop but that doe...
Guest about 1 year ago in RingCentral Admin Portal 0 Under review