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Call through phone from desktop app

Whilst using the Ringcentral desktop app, I think it would be very useful to be able to input calling number on the dial feature and the option that that call be made through the phone application or the desktop app. Much like how Windows Your Pho...
Guest about 1 year ago in RingCentral Web/Desktop App 0 Under review

Add a title, note, or name field to Number Transfers

This wouldnt require any crazy coding, but the addition of a field in the Transfer Orders page would be very helpful to keep track, especially for larger companies, where several transfers can be requested, so that internal admins can keep track o...
Ken Bock about 1 year ago in RingCentral Admin Portal 0 Under review

Being able to hear the phone ringing via CyberData Paging Amplifier and speaker system.

I implemented a system for a customer that would like to be able to hear his phones ring over a CyberData Paging Amplifier and speaker system. Currently, this is not a feature of the RingCentral system.
Guest over 2 years ago in RingCentral Phone 0 Future consideration

enable employees to log workhours on RingCentral

My staff uses Square Payroll to log their work hours and it also reports taxes for me. I would like a payroll feature in RingCentral so it is all in one spot.
Anne Osterhouse about 1 year ago in RingCentral Web/Desktop App 1 Will not implement

create users template

create users template
Guest about 1 year ago in RingCentral Admin Portal 1 Under review

Call queue forwarding

Forward call queue calls if not answered to another call queue.
Anthony Jabal about 1 year ago in RingCentral Admin Portal 1 Already exists

Add comment streams within chats, voting functions, event function reminders

"Not a problem but what would be amazing is if you can have comment streams within the chats. Sometimes various conversations are happening within one ring and you have to copy and paste the thing you are responding to so that people know what you...
Guest about 1 year ago in RingCentral Mobile App 1 Under review

Screen Sharing Status Indicator and Status Color

When sharing a screen, a separate status in the HUD would appear to indicate the meeting member is in a screen share. This would have a separate status color to indicate screen share is on. This would avoid disturbances and messages popping up in ...
Guest about 1 year ago in RingCentral Web/Desktop App 3 Already exists

Allow customers to populate a custom CLID for internal calls

Internal calls from Engage to RCO show up as the primary System Account, which is named "System Account" and cannot be changed. Our internal customers are seeing calls from our Help Desk as System Account rather than Help Desk who is truly calling...
Marissa Defino about 1 year ago in RingCentral Engage Voice 0 Future consideration

Apricot Project Management Software Integration

We use Apricot Project Management Software in our operation and would love to see RingCentral integrate with it.
Guest about 1 year ago in RingCentral Integrations 1 Under review