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Long hold time call back feature

As a busy medical practice we would benefit from having a call back feature where patients keep their call queue and our operators can have the system auto-dial the next patient who opted in for a call back.
Guest about 1 year ago in RingCentral Phone 1 Will not implement

Real time call screening

I am often on one outgoing call, when an important second call comes in. I currently use a human teller receptionist so that I can be told who is calling about what, and prioritize accordingly, REAL TIME. Call screening should go like this RC. “Ma...
Guest about 1 year ago in RingCentral Admin Portal 1 Under review

Videos in Chat

It‘s useful to share video files from the camera roll. In many cases a video transports more information compared to a photo. Additionally the recording of a video directly for the chat should be available. All big messengers offer such features.
Guest about 1 year ago in RingCentral Mobile App 0 Under review

the country number by blind transfers should be shown at the receiver phone

experiencing the "different country number showing at recipient end when transferring call by blind tranfers only
Guest over 1 year ago in RingCentral Phone 0 Under review

Need DNIS changes added to the Audit Log

Please add DNIS changes to the audit log so we can see when a DNIS was changed, by whom, and what the change was.
Guest over 1 year ago in RingCentral Engage Voice 0 Under review

Missed Caller Banner Notification

There needs to be a feature that a missed call can show as a banner notification like text message does.
Guest over 1 year ago in RingCentral Mobile App 0 Under review

All block numbers should be displayed in the Service Web.

I would like all blocked numbers should be displayed on Service Web so that we don't ned to submit a Whitelisting form everytime thier is a blocked number
Stephen Hofmann over 1 year ago in RingCentral Admin Portal 0 Under review

Add Active Hosts Meetings Reports in RingCentral Video

With RingCentral Meetings there is Active Host Meetings Reports but there in RingCentral Video which we Migrated into, we can't find anything like that so it will be a great idea to add it on your next updates
Guest over 1 year ago in RingCentral Video 0 Under review

Need to setup one button speed dials on my polycom desk phone. Why can't I do this?

I am not an operator who needs to juggle five extra calls at a time. Having one button speed dials to the three or four people I'm calling all the time would be vastly more useful.
Guest over 1 year ago in RingCentral Phone 3 Already exists

Add a passcode feature to the app itself

If others use the home computer that I use (I am a therapist who works from home), it would be great to have a passcode for the app itself so even if others can access the computer, they can't access the app.
Guest over 1 year ago in RingCentral Web/Desktop App 0 Under review