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Looking to arrange HUD by Dept/group

It would also be nice if we could arrange our HUD by Dept so we can quickly identify our teams.
Jake Fletcher IT 4 months ago in RingCentral Web/Desktop App 0 Under review

Speed Dial: Company wide directory for Speed Dial

Our company has several dozen contacts that everyone in the office uses.We don't want to have to WASTE TIME programing each phone with the names and numbers.We want to create a Single, Company Wide, Shared, Directory of Speed Dial numbers and name...
almost 2 years ago in RingCentral Phone 20 Future consideration

Support for threaded conversations

When an org depends on Glip conversations to handle all sorts of matters throughout the day, it's easy to loose a thread in the current schema.   Add support for threaded conversations, please.  This will be understandably difficult given the vari...
almost 2 years ago in RingCentral Web/Desktop App 11 Planned

RCV - Bring Back Whiteboard, Annotate, Voting/Raising of Hand Feature in RC Meetings

Why is it useful - Highlight important notes in meetings. Who would benefit from - All of your RC Clients, and you, because your Clients will be happy with RC's Software. How should it work - Please incorporate the old RC features: whiteb...
Maria Marbella 9 months ago in RingCentral Video 13 Planned

User Settings: Disable call waiting while on a call.

Use a "Currently on another Call" greeting message while on another call or have the capability to disable Call waiting. An options that say, while i'm on another call us this greeting, or while i'm on a call go straight to voicemail.
almost 2 years ago in RingCentral Phone 17 Planned

RingCentral Meetings Banner Display Meeting Name.

Can we please add the display name of the meeting name in the Top left-hand corner of our RCM platform, as it is available on the RCV side? This feature would be a great addition to our tool as some customers cannot migrate to RCV yet, and would l...
Brian Miller about 1 month ago in RingCentral Meetings & Webinar 0 Under review

Company Phonebook for all users from one single upload

It would be very helpful if there is an option to upload a company wide phonebook that will be used by all users. I just spoke to Ringcentral support and was advised that at the moment, the only option is to upload individually to each user which ...
Leading Edge about 1 month ago in RingCentral Admin Portal 1 Under review

Ability to turn off the ringer sound of the RingCentral extension in Google Chrome

We have some user complains about the ringer notification sound from RC extension in google chrome. RingCentral support suggested to choose "OFF" as the RC ringtone in RC desktop app or from web interface. Despite that we hear classic phone ring s...
Sayed Kazemi 11 days ago in RingCentral Web/Desktop App 2 Under review

Log Customization to support number and Date/Time custom fields type

When you access the Cloud Phone Settings on from Salesforce (https://login.salesforce.com/apex/rcsfl__adminUI), under the section Log Customization. * The field types supported in call log are Date, Picklist, Text and Text Area. It would be great ...
Regina Yau 4 days ago in RingCentral Web/Desktop App 0 Under review

Please add the ability to turn off the user added initial email every time you add a user.

When we add a user with extension, the user automatically gets an email notification that the device has been added and gets the SIP information via that same email. Is there a way to disable this? We program everything on the back end ahead of ti...
Chris Derkach about 2 months ago in RingCentral Phone 0 Under review