Customer Ideas Portal

When allow only SSO Login is turned on, an admin with the ROLE auth is able to turn the SSO switch off inside an account and add emails outside the SSO domain. Ultimately it allows an admin to create users outside of the domain. This should not be...

It is useful when using InContact to be able to download the Meeting-ID as part of the bulk user download. This allows bulk upload into InContact for Meeting-ID Please add a new column to the bulk user download for Meeting-ID

In other apps, such as Teams, if someone's status is "Away" or "Offline" it will show the last time they were available. It might say "last seen 19m ago" or something similar. Could we get this visibility in RingCentral? I've had managers ask me f...

It would be helpful if we could have a fax preview like you have in the admin portal for the failed faxed in the app. It would be easier to figure out what and why it's not being sent in the app.

Submitting on behalf of a customer. A client would like to only allow users to call specific numbers that they assign, meaning if the numbers that they dial are not in the list of assigned numbers, it shall not go through or it should be restricte...

Recently had an issue where I answered a call to our main number (call queue). When I tried to transfer it, my computer froze up. I could still talk to the caller, but I couldn't do anything to the call. It would've been nice if another call queue...

We often send callers (or offer callers) the ability to leave a message in a message only extension, but we do not have any good reporting of how often this is being used. It would be really helpful to know when a patient selects to transfer to an...

The ring central app does not display incoming calls properly - they show up as OUTBOUND calls while in progress, then take up to a minute after the call is completed to actually show up with the correct details. This has always been the issue sin...

Notification alert when a certain number or number series becomes available There are times that a specific number series or area code is not available to add to the RingCentral system. Hope there's a way to tag a certain number's availability and...

Remove email notification to the users when adding or remove users in call monitoring.