Customer Ideas Portal

Comprehensive Report for List of All Users in the Account 1. Complete user list with their current Caller ID information in RC app 2. Custom greetings and VM changes with their transcription/text content 3. Modification information - when, what, a...

When I am in a call and talking to an IVR, the hashtag key is use often. If the Enter key on my numeric keypad generated, that would save time and trouble. Currently the Enter key does nothing, so why not right???

I want the call presence feature to work when there is an outgoing call. I do not current use call que because I am using the auto receptionist because I need to be able to use all my numbers for texting. The problem is, because I am using the aut...

Ring cental itself has the capability to take input from callers my phone, can this feeature be added to us ?

embedded RingCentral App in NextGen EHR. Screen pops, dialing, possibly call records and call recordings.

I would like to have the ability to hide certain user roles that are not in use. For instance, if I don't have any users assigned to the Standard role, I want to be able to hide it so the role selection looks cleaner. Maybe having a show/hide opti...

Please add a key template for the Poly VVX450 so we can centrally manage speed dials and the function of the softkeys.

There is a defect, where the Skill Notification History report does not show the User ID when a skill is started by the auto-start checkbox when uploading a call list. Therefore when reviewing the Skill Notification History report, when auto-star...

We have had multiple calls interrupted when phone hardware updates have started during an active call and the call gets dropped.

For a business environment, there should be an option for ALL inbound/outbound calls to be logged and a SUPER ADMIN should be able to stop a manager from deleting call logs.