Eliminating multiple Direct numbers in the dial pad
When my team is making outbound calls they have three direct number "call from numbers" this is causing a host of problems if employees don't remember to set their call from number to their actual direct number every time they're logging into the ...
Brian Webb
7 months ago
in RingCentral Phone
3
Needs more information
I want to be able to disable internal calling for some users. We do not allow our agent to make internal calls through ringcentral but do allow messaging under certain teams.
When signing up for RingCentral, a default team was created for our business. New users are automatically added as they create their RingCentral user accounts. However the default team maxs out at 15 members and will not allow you to add more. Qui...
Create a way for us to call pts back directly from email instead of having to go back and forth between missed call log and ring app.
please allow access to dial the number directly from the missed call email. It is not efficient the way it is currently set up. You have to write down all the missed call numbers, and then go back to Ring app dial pad to call each one.
Currently, we can see who everyone in the company is talking to, for how long, etc. We do NOT want that available to most of the team as we deem it a privacy issue.
Maggie Castillo
8 months ago
in RingCentral Phone
1
Needs more information
Hello, I have an application in my dental software that requires a simultaneous ring function to display patient information on our workstations. I was hoping to add a feature that when calls are directed into the que it will also ring to that external number as well. Is this possible?
we want that all members on the group will ring simoultaneous at the same time an external number