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Customer Ideas Portal

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Migrate data from one account to another.

Some customers have multiple accounts within RingCentral, and it would be very helpful to have an option to migrate all data from one account to another for seamless transition.
Aya Vince Cruz 3 days ago in RingCentral Admin Portal 0 New

the reason why you can hear faxes in your voicemailbox is because both faxes and voicemails are stored in the same Mailbox

can we separate, faxes going into my voice mail box?
LANstar IT 3 days ago in RingCentral Phone 0 New

Silent warning group

Customer like to create group like with button, allow user in the group press the button to warning if any emergency like a life threatening situation happens, the warning is silent, just possible turn on the light of group button, alerting other ...
Yi Cao 3 days ago in RingCentral Phone 0 New

Texts that come in go to a group chat of extensions

We should be able to make a group of extenstions like say extensions 101 and 102 are in a group and when someone texts the main line extension 101 and 102 are put into a group chat with the client. The client would not know its a group chat but ex...
Johnathan Smith 4 days ago in RingCentral Admin Portal 0 New

Share video cloud recording with external parties

We would like to share links to cloud meeting recordings as we need to share this information with clients for trainings, for example. We would like to be able to share these meeting recordings without having to download the file and send the reco...
Jake Fletcher IT 18 days ago in RingCentral Video 0 New

We need the ability to add more than 100 members to HUD (Heads up display). Currently, there is a limit of 100.

We need the ability to add more than 100 members to HUD (Heads up display). Currently, there is a limit of 100. We have over 100 employees using the Ring Central application.
Mario Moccia about 1 month ago in RingCentral Web/Desktop App 0 New

Retain Caller ID information regardless of blind/warm transfer type

When transferring calls, Caller ID information is only passed on blind transfers. It would be helpful if the caller ID information was passed to the new recipient regardless of transfer type.
Rob Fox 8 months ago in Hardware 24 Needs more information

text-to-speech feature for the disabled

Text-to-speech capability for disabled people using the RC Engage platform. Text-to-speech (TTS) is a technology that converts text into spoken words, which can be useful for people who have difficulties reading, writing, or speaking. Some of the ...
Joe Sgroe 2 months ago in RingCentral Engage Voice 0 New

Add the Park button to the dialer

Can you include the Park button on the main menu so it is not hidden behind the three dots.
Mario Moccia 25 days ago in RingCentral Phone 1 New

Ability to mark all unread SMS and voicemail messages read

Need the ability to mark all unread SMS and voicemail messages as read. Currently, we only have the delete option when you select Edit on Unread Messages (SMS & VM).
Vanessa P 17 days ago in RingCentral Web/Desktop App 1 New