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Customer Ideas Portal

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Install RingCentral application in batched

I want to be able to install the RC Phone app system wide for all users, without having to install it individually for each user that uses a single workstation.Just like the RC Desktop App. rc phone msi file
Ranier Gallego 16 days ago in RingCentral Phone 1 New

Add an Option to Toggle to Classic View in Admin Portal

The previous version of the admin portal was far more user-friendly. Having the drop down menus allowed us to more quickly and efficiently configure the user call handling. The current version of moving back and forth between screens is time consu...
CORE Communications LLC 15 days ago in RingCentral Admin Portal 3 New

Possibility to filter by more criterias when adding members to a qall queue

There is no possibility to filter by department or other criteria beside Site when adding members to a qall queue. This is quite annoying as call queues most often are not the same as Site members. I think you and admins of many other companies wi...
Holger Haase about 1 month ago in RingCentral Admin Portal 1 New

Use full screen for screen sharing

Since the last Ringcentral update, we have noticed the screen view for the person who is watching the shared screen is not the full screen, but rather has a lot of grey space around it. This is true even if screen is maximized. We would like it to...
Lisa Jackson 5 days ago in RingCentral Web/Desktop App 0 New

RingCentral For MS Teams logins

Id like to be in a position where the RingCentral app automatically logs in when I start MS Teams.
Mark Joaquin Marcelo 5 days ago in RingCentral Integrations 1 New

Add an customizable emergency notification on Ring Central

A Ring Central notification that is designed to pop up prominently on the screen, immediately taking priority over the other chats and glips. It also functions to simultaneously send a notification to all the phone apps. This feature is particular...
Gaege Rivera - 1603 16 days ago in RingCentral Web/Desktop App 0 New

Validate Rules for User accounts

I am not happy with the new UI and before the UI changed for Users for Call Handling and Custom Rules it looked the same as Call Queues and had the option for "Validate Rules" to make sure that no rules were conflicting. I did testing and found th...
Chris Call about 1 month ago in RingCentral Admin Portal 0 New

RingCentral for Salesforce Ringer Volume Adjustment

A setting on RingCentral Dialer or embedded app on Salesforce that can decrease its ringing/ringer volume. This helps the end users to have the ability to decrease or silence the volume as too loud affects the office environment.
Jorge Mico 9 days ago in RingCentral Integrations 1 New

Uploading CSV file for Multi-Site Numbers Automatically

The customer wanted to upload a CSV file with phone numbers for Multi-Site. They wanted it to be done automatically so they don't have to add the multi-sites with numbers manually.
Bianca Serrano 3 days ago in RingCentral Admin Portal 0 New

Wix integration

I'd like to connect Wix app to my ringcentral account. Wix offers a CRM that we use to nurture our leads.
Marcus Millner 3 days ago in RingCentral Integrations 0 New