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Requested versus Confirmed port date

The portal shows "Requested port date" in the portal, but does not update if the requested port date is changed. For example, if a port date was requested for December 3rd, but the port date needed to be moved to December 16th, the "Requested port...
Melissa Milewski 7 days ago in RingCentral Admin Portal 0 Under review

Changing the app on my phone to silent mode should not change it everywhere

I would like to have the application on my phone to be silent but I would still like to receive calls on the computer and on my extension device as normal not as in silent mode or do not disturb, basically changing the status of the application on...
Mike Aqrawi 7 days ago in RingCentral Mobile App 0 Under review

Create a custom answering rule on Mobile APP

Users should be able to create a custom rule on the mobile up for holidays to forward to a voicemail.
Joseph Gorospe 7 days ago in Developer Platform and APIs 0 Under review

Include incoming number on iOS income-call screen

On incoming calls via the iOS app, all that shows is the "Caller ID" name. A lot of the time, that name is simply the name of a city that the area code is from. The phone number itself is not shown. It would be very useful to see the phone number ...
Allan Fogul 7 days ago in RingCentral Mobile App 0 Under review

Need to access contacts from Windows App

It is not possible to access Outlook contacts, or have the app access the contacts directly from our Exchange server. Neither can I click Call on the contact in Outlook, as the RingCentral app doesn't connect to Microsoft Telephony Services. A pho...
Bryan Starr 7 days ago in RingCentral Web/Desktop App 0 Under review

Act! CRM

I wish you integrated with Act! CRM
Tague Goodhue 7 days ago in RingCentral Integrations 1 Future consideration

Paying the bill.

It would be great for these who wish to pay their bill with a simple click instead of having to add a card make the payment and the deleting the card. One time payments with using prepaid cards would help.
Robert Sarnie 8 days ago in RingCentral Admin Portal 0 Under review

After Hours On-Call Rotation - Rotate Queue by week

We have a group of staff that rotate on-call duties after hours. In the past they would setup IVR to allow customers to contact on-call in an emergency and that would ring to a message only extension. Then, we added everyone's cell to the notifica...
Stephanie Ismail 10 days ago in RingCentral Mobile App 0 Under review

Enable the downloading of Failed Outbound Faxes

Right now, there is no download feature for failed outbound faxes. The download feature was there before (not now). Please add the feature back as it is very useful for us.
GMENU.NET Online 10 days ago in RingCentral Web/Desktop App 0 Under review

Enable customers to save their spot in the Queue to have a rep call them back.

Customers would be able to save their spot in the queue and be called back once their number reaches the rep. The customer could continue to do what they need to instead of having to wait until the rep is thru all the calls ahead of them.
Amos Stoltzfus Jr 10 days ago in RingCentral Phone 0 Under review