All ideas

When downloading SMS logs, the user is only getting the metadata. It would be very helpful if the content of the SMS can also being included in the data being downloaded from the logs. I understand that it is available when backing the data up wit...

Current State: Discrepancy of Inbound Call Count Between Call Queues and Users in Performance Report | RingCentral is a known issue. Problem Statement: Because of the the reporting using a 1:1 of inbound calls and the first user to answer, the rep...

I want to set up a Samsung Routine (automation) where if I leave the office my Status Message changes to "Away from Office" or my Profile gets set to Do Not Disturb. Doesn't seem like those are options but I'd like them to be!

allow option to change which browser links open in

I hope we can extend the Audit Trail Data Retention for tracking purposes for at least a year or so to see all changes have been made to the account.

EV: global address book is not available unless you are on a call

I am preparing my organization of 200 users to migrate off the RC Meetings Zoom platform. We need everyone on the version 23.x of RC to ensure they have a good experience with RCV. I have other tools which tell me I have many different versions of...

Currently there is only the option to schedule reports in Business Analytics with an Excel. Please add option for PDF. It's much easier for our users to open and read on mobile devices.

Sometimes when processing work I don't notice that my availability has changed from available to invisible if no new communication has come in.

Please add a team event calendar to the Mobil or iPad app like the web page has -very hard to see what is going on specific days without a calendar view.