Skip to Main Content

Coming March 1, 2024: A new and improved ideas portal!

The RingCentral Ideas portal will be offline from February 25 until February 29 while we complete our transition. To learn more about this change, read our announcement in the RingCentral Community.

Coming March 1st: A new & improved Ideas Portal! The Ideas Portal will be under construction and offline February 25th - February 29th. Click here to learn more about this change.

All ideas

Showing 1641

Create an easy way to convert Limited Extensions to Users.

create a user-friendly method to convert extension types between Users and limited extensions without having to delete and re-create them.
Eddie Szymczak 5 days ago in RingCentral Admin Portal 0 New

Report that shows the list of the users who are permitted to send faxes using Email To Fax(E2F)

To have the ability to download a report that shows the permitted users to send faxes using email to fax instead of manually going to each user to verify whether they can or not
ROXANNE GOMEZ 5 days ago in RingCentral Admin Portal 0 New

Set user credentials after invite has been sent

The ability to set user credentials after an invite email has been sent is needed. Currently, the only way to set user credentials is to delete and re-create the user. This is not a viable option.
Justin Allard 7 days ago in RingCentral Admin Portal 0 New

Configure Caller ID of Forwarded Calls

would like to be able to configure what caller ID is used when forwarding calls to external numbers: Pass through caller’s CID outpulse queue/user/site CID Main application for option 2 is for on-call rotations. Recipient of call would know it’s a...
Kevin Micol 11 days ago in RingCentral Admin Portal 0 New

Overwrite status synced with Google and Outlook calendar

It is a benefit, that RingCentral MVP (and the partner brands) syncs the status with workplace systems from Google and Microsoft.But it there are situations where the user likes to set the status manually to 'available' and so overwrites the synce...
Peter Wenger 11 days ago in RingCentral Web/Desktop App 0 New

Silent Install of RingCentral app. via Intunes

Intunes is limited to mobile only, and silent install via intunes is not available. It would be great if silent installation via intunes will be available as it is more easy to execute to the other devices.
Joms Knight 25 days ago in RingCentral Integrations 0 New

To Receive EMail Notification on Changes done on the account and Who Made the Changes

A Notification sent to the Super Admin would be helpful if there will be changes done on the account like call forwarding and IVR flow, including of who made the changes.
RC Tester Account 6 days ago in RingCentral Admin Portal 0 New

drill down on a report for accurate missed calls on call queue

When running the KPI for abandoned and refused calls, there is no option to drill down to see which extensions it is tagged from
622 - Dorel Data Analyst 6 days ago in RingCentral Analytics 0 New

Capture caller IVR response

We wanted to create an extension which will play a recording that will discuss the terms and agreement with the caller and capture the responses of the caller on the agreement
James Paul Bermoy 6 days ago in RingCentral Admin Portal 0 New

Presence & Pickup for Parked Calls for Yealink W Series

Due to having no presence feature, Yealink cordless handsets can park calls and retrieve the call parked but cannot pickup initially parked calls. This should be an option for cordless handsets as it is covered on the subscription.
Jorge Mico 6 days ago in Hardware 1 New