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We need the ability to add more than 100 members to HUD (Heads up display). Currently, there is a limit of 100.

We need the ability to add more than 100 members to HUD (Heads up display). Currently, there is a limit of 100. We have over 100 employees using the Ring Central application.
Mario Moccia 30 days ago in RingCentral Web/Desktop App 0 New

Read-only access

I would like to request a new feature for read-only access to all settings and configurations.
Travis Cook 12 days ago in RingCentral Admin Portal 0 New

Need option to schedule reports in Business Analytics with PDF

Currently there is only the option to schedule reports in Business Analytics with an Excel. Please add option for PDF. It's much easier for our users to open and read on mobile devices.
Cameron Hellmuth 2 months ago in RingCentral Analytics 1 New

Please allow the ability to pull from the Global Address List in Office 365 - Settings/Calendar and Contacts

Please allow the ability to pull from all the Global Address Lists in Office 365. The calendar and contacts Office 365 sync option was available in the old app, however it is not available in the new unified RC app. The setting must give us the ab...
Mario Moccia 24 days ago in RingCentral Phone 1 Already exists

Increase the size of the reply box for an email

The response area for reply to an email can be expanded, but it is still extremely small. Also when you click the expand button it minimizes when you click out of the box. It needs to be a lot bigger.
Sarah Miller 16 days ago in RingCentral Contact Center 0 New

Feature Request - Grandstream Deskphones Support via Assisted Provisioning

Dear RingCentral Support Team, I hope this message finds you well. I am writing to bring to your attention a feature request that I believe would greatly benefit our organization and potentially many other RingCentral users. Currently, we are usin...
Homert Tabuyan 12 days ago in Hardware 0 New

Enable Call Recording by default when adding new users when Automatic Call Recording is active on the account

It would be great if by default Call Recording is enabled for newly created extensions when Automatic Call Recording is active on the account. At the moment we will need to manually add the newly created extension under Phone System> Auto-Recep...
Mark Joaquin Marcelo 12 days ago in RingCentral Admin Portal 0 New

Download Option for Desktop app version report

A download button would be useful for this report. Imagine if a large number of users are on the account. A download/export button would be most helpful.
Mark Joaquin Marcelo 12 days ago in RingCentral Web/Desktop App 0 New

Ability to set time allotted between key presses to enter extension and/or name

Users are timed out too fast when prompted at a dial by name/number directory to enter in their information. Would like the ability to set the amount of seconds before the system repeats the menu selections
Lori DeSocio 19 days ago in RingCentral Admin Portal 0 New

text-to-speech feature for the disabled

Text-to-speech capability for disabled people using the RC Engage platform. Text-to-speech (TTS) is a technology that converts text into spoken words, which can be useful for people who have difficulties reading, writing, or speaking. Some of the ...
Joe Sgroe 2 months ago in RingCentral Engage Voice 0 New