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Hubspot integration - Log all calls regardless if RingCentral & Hubspot browser is closed + Missed calls for call queues

The new RingCentral for Hubspot Chrome Extension does help in logging some but not all calls. If you are out of office, not logged in (aka after business hours) and/or hubspot is not open at all times... then calls do not log. This creates the iss...
Lars Haugsted 5 months ago in RingCentral Integrations 1 Under review

Quality Evaluation - ability to update / delete comments

When completing an evaluation, if you add a comment beside a specific questions / component, once it is added you cannot update or delete it. The only way to fix is to override with another comment. In addition, after saving an evaluation as a Dra...
Kim Landry 3 months ago in RingCentral Contact Center 0 Under review

Centralised Contact List OR Telephone Directory that can be shared with all-users of the company

I understand that you can add or import contact to the "Personal" contact list, but these contacts are only available to 1x user. I want a Centralised contact-list or Telephone Directory that can be shared with all-users of my company. This is the...
Admin Basit Ghafoor 8 months ago in RingCentral Admin Portal 4 Under review

Add AWAY Option for chat

We (my entire work team) would like the option to set our chat status to "Away" as well as to add text along with it. Right now, the only options are Available, Not Available and Invisible.
Cerissa Kimball 7 months ago in RingCentral Web/Desktop App 1 Under review

Multiple Hosts for Reoccurring Meetings

We have several team members that would like to start our daily conference call, but currently we are limited to having one main host. That main host can then add other co-hosts or change who the host is but we would like the ability to have more ...
Christina Zwainz over 2 years ago in RingCentral Meetings & Webinar 24 Under review

Make the minimum password length 12 or more characters

For increased security
Winston Cook 944C 3 months ago in RingCentral Contact Center 0 Under review

Full Calendar in unified app to include scheduled video meetings

We have executive assistants who schedule video meetings for our executives and they can not see future meetings past the limited time line in the unified app. A full calendar that you could search, Day, Week, Month would be extremely helpful. Or ...
Joe Castillo 7 months ago in RingCentral Video 2 Under review

Phone Numbers on Call Queues Should be Able to Send and Receive SMS

Phone numbers that are attached/assigned to Call Queues should be able to send and receive text messages. The members of them or the admin of the Call Queue should have the ability to view those text messages or send them as that call queue number.
Shane Piskur 6 months ago in RingCentral Phone 0 Under review

Option to always enter Do Not Disturb mode when in a meeting for new RC app.

Would love a user option that allows the on off of dynamically enabling Do No Disturb mode anytime user is in a RC meeting. No one really wants to hear phone calls come in when hosting or talking in a meeting. It is too difficult to toggle on off ...
Guest over 2 years ago in RingCentral Phone 16 Under review

We can't delete tasks or remove them from already deleted groups.

We can't delete tasks or remove them from already deleted groups.
Алихан САПАРОВ over 1 year ago in RingCentral Web/Desktop App 1 Under review