All ideas

I also think it would be important for RingCentral to collect data on this kind of problem. Perhaps add a Report Invalid Call button, so they could see how widespread this issue is. If it hadn't been waking me up in the middle of the night repeate...

We just migrated a client over to Ring central. Something they asked for that I'm surprised has not been requested more, is the option for hold music to have multiple files, and for those files to randomly play when someone is put on hold. In this...

We have several team members that would like to start our daily conference call, but currently we are limited to having one main host. That main host can then add other co-hosts or change who the host is but we would like the ability to have more ...

When we are in a current RingCentral Video meeting, which is controlled through the RingCentral desktop application, automatically adjust presence to Do Not Disturb. Currently, we must manually change to DND before entering a meeting and then turn...

Customers that are using a combined setup, RC App, RC Mobile or a deskphone can ignore the call on RC App but the call will continue to ring on the other devices. If on any of these devices the ignore call is selected it should stop the ringing on...

Would love a user option that allows the on off of dynamically enabling Do No Disturb mode anytime user is in a RC meeting. No one really wants to hear phone calls come in when hosting or talking in a meeting. It is too difficult to toggle on off ...

SMS text messaging is a huge part of our business. I would like to see analytics reporting like we have it for phone calls around SMS to be able to track that KPI per user group and employee.

I have 2 VVX500 phones. I have set both phones to monitor all lines as well as be able to pick up a line. The problem I have is that when I place someone on hold the other phone rings. The person can "silence" the call, but you can't tell why it i...

As a user paid commercial white label of Zoom we expect RC to offer the same features at a minimum. Currently branding is only supported in a limited way in webinars at RC. What we need is at LEAST the same features Zoom supports. Even better if t...