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Team Calendar in New RingCentral App

Bring back to team calendar that shows GLIP tasks on a calendar view. It is in the RingCentral Class app.
Guest almost 3 years ago in RingCentral Web/Desktop App 6 Implemented

Technical Capability to Move and Share Tasks to Other Windows/RC Users and For Assignees to be Tagged in Their Own Window

One (1) task is shared by multiple assignees (RC Users), several departments are contributing to fully accomplish 1 task. In the old classic app, RC Users can share/move tasks to other RC Users' windows/glip. In the new app, we are unable to share...
Maria Marbella over 2 years ago in RingCentral Mobile App / RingCentral Web/Desktop App 4 Implemented

RingCentral App needs a setting to "Bring to front" on an incoming call, not just a task bar notification

Just like the RingCentral softphone, the RC App needs a way to ALWAYS bring the RC App to the front/foreground when an incoming call arrives. This is critical especially for IVR Agents that need to take the call. Today, one has to click on the tas...
Guest about 3 years ago in RingCentral Web/Desktop App 2 Implemented

Track call transfers.

Add a report metric that shows calls that were transferred from one extension to another. It helps measure the effectiveness of a well designed IVR.
Guest over 2 years ago in RingCentral Analytics 1 Implemented

Make RingCentral app for android and ios compatible for Microsoft Intune

Please make RC mobile app for ios and android 100% compatible with MS Intune where Microsoft edge is the default browser
Sharon Basinger over 2 years ago in RingCentral Mobile App 1 Implemented

Allow administrators to administer Glip teams

Super admins for RingCentral accounts can't change any Glip team settings unless they created the team or the creator makes them an admin of the team concerned. They cannot view a list of existing teams. Add a fully functional Glip admin screen
Guest about 3 years ago in RingCentral Web/Desktop App 7 Implemented

Answer phone call with a keyboard shortcut hotkey on the Ring Central App for desktops

Answer phone calls with a keyboard shortcut (hotkey) when using the Ring Central App for desktops. Scrambling with the mouse to click on the answer button when receiving a phone call seems. The RC phone app has this feature, why wasn't it added to...
Chris Askew about 3 years ago in RingCentral Web/Desktop App 4 Implemented

Report to show busiest times of month

A report that shows days of the week and hours of the day so you can plan for staff during the busiest times of the week/month/year.
Guest over 2 years ago in RingCentral Analytics 3 Implemented

Background noise cancellation

It would be great for RingCentral to filter out background noise. For example, if I'm speaking while in my car via the mobile app or via ring-out to my phone, the other party should not hear the the car engine, honking, door chime, door shut, etc....
Jacob Gur about 3 years ago in RingCentral Phone 8 Implemented

Task functionality

RC - formerly Glip - has a task functionality in the version 20.3.20 users were able to see their messages specific to that task in a right-hand side window in the RC app. users in 20.4.xx no longer can. the messages are just in the main window wi...
Guest about 3 years ago in RingCentral Web/Desktop App 6 Implemented