All ideas

Please add a checkbox option in the User Details -> Security menu to force the user to change their password on next successful login. This is a standard security feature of most services being managed at an enterprise level.

Could be better if we can have a feature where we can see in the admin portal the list of features we are actively using within RingCentral.

You should add a feature to where you can customized your pre selected status. We have some that never get used and it is nice to just click on the status you want!

When employees are out sick, other members of the company would need to see the messages that are being sent to their Teams. Please find a way for messages under Teams to be sent to admin without having to log into other people's RC accounts..

Allow forwarding of calls into a Call Queue to be forwarded to an IVR menu.

When you attempt to call a number from the Chrome extension, it pops up the main app in the last section you were viewing, such as messages or phone. This only really started when the new changes came out, around the March 20, 2023 timeframe. Befo...

Please allow the company directory on VVX450 to show alternative numbers for staff. Currently it only shows their extensions even though we have inputted mobile numbers, alternative landlines etc for each staff member we have. Users are using prin...

Please add an option within Custom Roles (or via other means) to restrict users from opening their own RingCentral support cases. A standard user is able to log in at https://support.ringcentral.com and open their own case, and that support site i...

We do not want our sales agents to have the option to select Blocked on the dial pad to block their caller ID when making outbound calls.

It would be very nice if there would be an option to make RC and or Max-Agent automatically set itself to "Absent" as soon as a MS-Team call is received?