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Sync contacts into Outlook via a sub-folder in RingCentral desktop app

Sync contacts into Outlook via a sub-folder in RingCentral desktop app
Rinny Dela Cruz 3 days ago in RingCentral Web/Desktop App 0 New

Add ability to assign as many lines in Presence Appearance as needed to be Key Type = Primary Line on Polycom VVX411 phones.

Add ability to assign as many lines in Presence Appearance as needed to be Key Type = Primary Line on Polycom VVX411 phones to optimize phones for Sales Team. I have 12 lines on desktop phone. I'm stuck with either all 12 being primary line or if ...
Mary Sachs 3 days ago in RingCentral Admin Portal 0 New

Shared Voicemails: Increase number of voicemail boxes per co-recipient

It would be very useful for business owners to be able to add themselves to all voicemail boxes as co-recipients, that way they can easily access all voicemails. Currently the limit of voicemail boxes per co-recipient is 5. It would be helpful to ...
Team 8 The Great 3 days ago in RingCentral Web/Desktop App 0 New

No filters for spoofed calls

, i receive them but blocking doesnt seem to stop them. Stir/shaken is a total joke.
Cypress Devil 3 days ago in RingCentral Phone 0 New

Return call handing the way it was

You destroyed call handing and management with the latest changes. Takes too long to find what selection you need to make a change. Previously, to change the number of rings, forward to another extension or phone, you could make the change in thre...
Curt Runia 3 days ago in RingCentral Admin Portal 0 New

Forward calls for your business when the internet is down

We are a school using this VOIP system and when our internet goes down we don't have a way for parents to contact us. I think there should be a call-forwarding feature that you can set up if your internet goes down so that your calls can be forwar...
Shaunna Holst 3 days ago in RingCentral Admin Portal 0 New

Variation of Notification Color on RC App Icon

The red dot for unread messages and unvisited missed call logs is plain; It should have variety wherein it should show green for messages, red for missed calls, and other types.
Jorge Mico 3 days ago in RingCentral Web/Desktop App 0 New

Use full screen for screen sharing

Since the last Ringcentral update, we have noticed the screen view for the person who is watching the shared screen is not the full screen, but rather has a lot of grey space around it. This is true even if screen is maximized. We would like it to...
Lisa Jackson 3 days ago in RingCentral Web/Desktop App 0 New

New User Welcome Email Customization

When creating a new user, the welcome email does not provide the site number. Instead, it is showing the main company number. Can we have an option when creating a new user, add the site number to the welcome email.
MT D 3 days ago in RingCentral Admin Portal 0 New

Turn off RingCentral Extension/Notifications via Browser

RingCentral Extension in the Brave browser (based on Chromium/Chrome). Turn off the notifications generated by the extension, but every time I try to block them, it automatically selects Allow. Need to disable the notification via the browser and ...
Ranier Gallego 3 days ago in RingCentral Web/Desktop App 0 New