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Assign ringtone for lines or groups

We've had a variety of request from users to have custom ringtones on the mobile app, desktop app and desk phones. Please comment and vote on this thread indicating the type of customization you are interested in.
over 3 years ago in RingCentral Phone 57 Planned

Contacts: share my Personal Contacts with all users

We need a central company wide "Personal Contact List" which auto updates every day as new contacts are added. One way would be to allow the Admin or designated user the option to share his/her Personal Contact List. It would also be helpful to al...
over 3 years ago in RingCentral Web/Desktop App 146 Planned

Add the Park button to the dialer

Can you include the Park button on the main menu so it is not hidden behind the three dots.
Mario Moccia 15 days ago in RingCentral Phone 1 New

Read-only access

I would like to request a new feature for read-only access to all settings and configurations.
Travis Cook 10 days ago in RingCentral Admin Portal 0 New

Feature Request - Grandstream Deskphones Support via Assisted Provisioning

Dear RingCentral Support Team, I hope this message finds you well. I am writing to bring to your attention a feature request that I believe would greatly benefit our organization and potentially many other RingCentral users. Currently, we are usin...
Homert Tabuyan 9 days ago in Hardware 0 New

Enable Call Recording by default when adding new users when Automatic Call Recording is active on the account

It would be great if by default Call Recording is enabled for newly created extensions when Automatic Call Recording is active on the account. At the moment we will need to manually add the newly created extension under Phone System> Auto-Recep...
Mark Joaquin Marcelo 10 days ago in RingCentral Admin Portal 0 New

Download Option for Desktop app version report

A download button would be useful for this report. Imagine if a large number of users are on the account. A download/export button would be most helpful.
Mark Joaquin Marcelo 10 days ago in RingCentral Web/Desktop App 0 New

Increase the size of the reply box for an email

The response area for reply to an email can be expanded, but it is still extremely small. Also when you click the expand button it minimizes when you click out of the box. It needs to be a lot bigger.
Sarah Miller 14 days ago in RingCentral Contact Center 0 New

We need the ability to add more than 100 members to HUD (Heads up display). Currently, there is a limit of 100.

We need the ability to add more than 100 members to HUD (Heads up display). Currently, there is a limit of 100. We have over 100 employees using the Ring Central application.
Mario Moccia 28 days ago in RingCentral Web/Desktop App 0 New

Provide log report for SMS texts

Daily, weekly and monthly logs of all SMS sent by agents and who they are sent to is required for proper auditing and in order to avoid unwanted activities. Would like to print out SMS text messages. It would be nice to have a way to access the te...
over 3 years ago in RingCentral Analytics 30 Future consideration