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Voicemail Messages Retention Period

RingCentral Office voicemail recordings are retained indefinitely until deleted by the end user by one of three methods; RingCentral Service Portal, Google Chrome Extension, or by manually dialing into the voicemail box and deleting the message. A...
Jonathan M Farley almost 3 years ago in RingCentral Admin Portal 3 Future consideration

RingCentral Meetings Record Option

RingCentral Meetings, powered by Zoom recording option is a system wide setting. When enabled, all “Hosts” can record a RingCentral Meeting. Allow from a system administrator level the ability to enable/disable RingCentral Meetings recording featu...
Jonathan M Farley almost 3 years ago in RingCentral Meetings & Webinar 0 Future consideration

Enable Press “1” to join a RingCentral Meeting

RingCentral Meetings, powered by Zoom provides three ways to connect via audio, Dial-In, Computer, or Call-Me. When using the “Call-Me” option, the system will automatically join the audio connection when the dial-out call is answered. Although th...
Jonathan M Farley almost 3 years ago in RingCentral Meetings & Webinar 0 Future consideration

Disable PMI in RingCentral Meetings

RingCentral Meetings, powered by Zoom offers two options for scheduling, and starting a RingCentral Meeting; Generate a Meeting Id or use PMI. Allow from a system administrator level the ability to enable/disable the PMI option for RingCentral Mee...
Jonathan M Farley almost 3 years ago in RingCentral Meetings & Webinar 0 Future consideration

User Voicemail PIN

User Roles that do not have “User Info” enabled in User Settings are unable to change their voicemail PIN. Enable user option within the voicemail box when dialing into the voicemail system
Jonathan M Farley almost 3 years ago in RingCentral Phone 0 Future consideration

Export text conversations to a PDF or other document.

Being able to export entire text threads could allow us to file information to keep for future use. It would be easier to communicate with clients if we can more easily refer to past conversations.
Guest almost 3 years ago in RingCentral Phone 2 Future consideration

Please add 24hr format and dd/mm/yyyy date format in the web based new meeting dialog

While the desktop app supports 24hr and country specific date format, the web based new meeting dialog seems to be stuck to US American formats. The date format is MM/DD/YYYY and the time format is 12 hr AM/PM despite having the user account setti...
Antoine Megens almost 3 years ago in RingCentral Meetings & Webinar 0 Future consideration

Create task in task via API

Create the many task in a team, then your api allow I can put task id array to update child task of another specified task id
Justin Nguyen almost 3 years ago in RingCentral Web/Desktop App 1 Future consideration

Adding extra digits to the incoming number

It would be useful to add extra digits to incoming phone numbers displaying on my phone. I found this feature to be usefull (it used to be an option) because it told me right away that it was a business call via ringcentral. I use my phone also fo...
Guest almost 3 years ago in RingCentral Web/Desktop App 1 Future consideration

Give administrators the ability to switch of the RC App " App status"

When my RC app is minimized in my mobile phone screen or the mobile phone is on standby, the RC"app status" is grey (invisible). This "app status" in displayed to other agents when they try to transfer a call to me. This is confusing for them. Onl...
Nathalie Bourlat almost 3 years ago in RingCentral Web/Desktop App 0 Future consideration