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2FA settings per-user instead of per account

Had some major issues with users traveling to different locations using 2FA - support was unable to resolve other than by turning off 2FA for the whole account. Would it be possible to have the 2FA settings be applicable per user / line? Thanks!
Kitsilano Family Law about 1 year ago in RingCentral Admin Portal 0 Under review

Integrate with Bloomerang CRM

We are swtiching to Bloomerang for our CRM company. I asked someone on chat and they told me that Bloomerang is not supported with RingCentral. Any change they might get connected? Bloomerang:
James Estes about 1 year ago in RingCentral Integrations 1 Under review

Be able to change the hold volume

It's way too loud and can't be adjusted.
Amber Simmons about 1 year ago in RingCentral Admin Portal 0 Under review

Mute Call Recording notification

Can we add a feature that allows you to turn off the Call Recording notification.
Guest about 2 years ago in RingCentral Phone 2 Already exists

Allow Queues Business Hours to use Company Hours as a fast option

When setting hours for each individual queue, there are two overriding options, 24/7 and Custom. I think if ytou add another one, "Use Company Hours", then for companies that have mulitple queues, they only need to change their hours in one place ...
Guest about 2 years ago in RingCentral Admin Portal 1 Under review

Permanent Fix for White screen Issue

Some Users are not familiar with the steps to fix the issue and would not have any idea where to get the information to fix it. Specially when there is an important meeting that needs to be attended using the app it causes inconvenience and dissat...
Ismael Pimentel about 1 year ago in RingCentral Video 2 Under review

Bulk download feature for history and invoices

Add a bulk download feature for items like invoices, history etc... Not a difficult fix programming wise.
Murray Galbraith about 1 year ago in RingCentral Phone 0 Under review

Encryption for Text Messages

When staff members send an e-mail with numbers, the e-mail is encrypted, blocked, or automatically masks the numbers. Can this be done in the RingOffice Text Messaging feature?
Tommy Lentz about 1 year ago in RingCentral Phone / RingCentral Web/Desktop App 0 Under review

Multiple Language availability for scheduling meeting invites

Hello, One feature missing in the system is the multiple language capability for the schedule meeting invite. As we deal a lot with French companies, this is very important to have the invite in french. It is quite primitive to take the whole text...
Teddy Chan Tin about 1 year ago in RingCentral Meetings & Webinar 0 Under review

[External Forwarding] - Choose the caller ID

Currently ringcentral uses "Superadmin" as a proxy-number to call any external forwarding numbers. I'd like this to be changed if possible as an option to select which "available number slot" would "you" like to be used to be displayed as an exter...
Slobodan Cvjeticanin about 1 year ago in RingCentral Phone 0 Under review