Customer Ideas Portal

We use Thin Clients with a Deskphone. It would be useful for users to pickup calls from other users when not at their desks. In the HUD when a users line/phone is ringing a Call pick up option will appear. Could it be possible that this would work...

We have several locations where there are multiple people sharing a classroom. We have a user assigned to the handset and have several presence users on the handset. They are able pickup a call to their extension but unable to use their extension ...

other non admin users do post files to RC. These files are constantly being updated by other users and admins creating numerous verisons of the same file. Super admins should be able to go it and delete attached files and links at any time to help...

Have the ability to see Team that I created or a member of. Often enough, you start a Team, but then Close it to reduce the number of teams in view. If a team has been closed, I do not want to start another Team if I had already created one.

Need to be able to have speaker view hovering when talking to clients on Video.

have a setting yet on the app or on the admin portal that can silent the audio of incoming calls that only comes from the call queue. Having the agility of not hearing the ringtone all the time when a call is from the call queue

Please Add SMS feature to the European countries ( Holland first )

We have texting disabled for all users currently (we have some Hipaa stuff to get through), there does not seem to be a message sent to someone who tries to text one of our users (phone numbers) that says the RingCentral number does not receive te...

I have three monitors. I use one to hold my RC screen and one to share with other video participants. The share screen is my default windows window. But no matter how many times I move my RC screen to the second monitor it keeps opening the window...

McLeod is widely leverage in the transportation industry.