All ideas

To enhance the performance review process for the team, I'd suggest implementing a feature that enables the retrieval of live service data percentages from previous days in raw XLS format. This data should be stored in a readily accessible manner ...

Dial Pad is missing in M2 Chip when RingCentral Desktop App is installed.

To have an option to log in to three extensions in one application.

It would be helpful if Users / Group Memberships would also show the Ring Groups that users belong to. To take it a step further is would be great to be able to add/remove Ring Groups from the users in this area as well.

It would be extremely useful to have a new user automatically added to existing user's HUD automatically. This would ensure that all users can quickly contact a new user and not have to worry about manually adding them.

When we were using RCM (powered by zoom) before transitioning to RCV we utilized the export attendee list functionality a lot as we use the attendee lists as the equivalent of "signing in" at a physical in person mtg for reimbursment of our member...

In time off rules, it would be much easier to manage if the time allotments were in hours instead of days, or at least be able to set the preference. As team members use partial days of an absence type, it becomes more complicated than it needs to...

Last 10 years we used xphone with the teampanel. (its like the HUD of RingCentral). It would be a great improvement if the shared status shown in the HUD directly.

Zoom has a integration that allows remote browsers for any website or presentation. This would greatly improve the user experience for our remote sales team.

It would be great if it would be possible to have quick-recall call forwarding profiles to allow calls to my extension to behave differently when activated (in addition to the existing availability states). Say, I want a quick recall button for "I...