I have moved recently to your service, we have an end of day call for each person in our team. This is an audio conference. that talkes place every day monday to friday. Scheduling an indiviual meeting for every day for the resy of the year just i...
Option to disable email notification for User Detail changes
We are an MSP, and from a Partner stand point we manage Ring Central phones for all our customers. There are some cases where we need to not provide any softphone access and just have them use the physical device, in those cases when the voicemail...
Ring Central Desktop App should work with Outlook for Scheduling
For whatever reason RC is phasing out the Ring Central video and using the desktop app directly. This is great however, users cannot see their scheduled meeting without having connected Google or MS O365. What about On-prem users? We do not have M...
Ring Back Option for Custom Park Lines to ring back to original agent
When a company like ours takes thousands of calls a day and use the park lines until an agent is available to talk, it would allow for customers to speak to someone instead of hearing hold music until the agent is available.
Answer calls to the Call Queue when already in a call.
Here's a scenario that I thought should already be possible, but is not.
1. You are already on a call
2. You hear the other phones ring, someone is calling your call queue number.
3. You want to answer, but don't want to leave the office to go ...
9 months ago