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Show call groups user is assigned to and add/remove call groups from the user account page

In general, I really wish the user's account page resembled AD a bit more in terms of the information present in one singular location. Id like to be able to open a user's account and see all the call groups that that user is in. While we are at i...
Gaege Rivera - 1603 over 1 year ago in RingCentral Admin Portal 0 Under review

Please add Redtail CRM

Please add Redtail CRM
Guest about 2 years ago in RingCentral Web/Desktop App 1 Under review

Improve the Presence Extension Selection Screen

Currently when trying to configure presence on a phone, you have to click on each button, search for the extension and then assign it. This is a time consuming task if you have multiple extensions to add. I would like to be able to add multiple ex...
Nick Rowland Corp almost 3 years ago in RingCentral Phone 0 Under review

BOLD and add color options to team names, folder names, direct messages, favorites, etc...

I'm a member of 12 million teams (kidding but not), have 12 employees and 100+ coworkers who are all RingCentral addicts. It is enormously difficult to keep track of all of this and still get some REAL work done. Bold and color options would help ...
Guest about 2 years ago in RingCentral Web/Desktop App 1 Under review

Add an option to make Activity Codes invisible to agents.

We'd like to have the option to make individual Activity Codes visible or invisible to different access levels. For example, we currently have separate out-of-office Activity Codes for approved time off and unapproved time off. When agents are vie...
Guest about 2 years ago in RingCentral Contact Center 0 Under review

Sample report

I would like to see a sample report before I set the subscription, can that happen please?
Guest over 1 year ago in RingCentral Analytics 1 Already exists

Answer from Android Smartwatch

If it is supposed to work I don't see the option for every call.
Marco Bonanni over 1 year ago in RingCentral Mobile App 4 Needs more information

Pre-stage a callback number for meetings

One thing that has been a constant issue with any of the meeting apps is the ability to call into a meeting while on the road. It would be great to be able to pre-register a phone number for a call at the time that the meeting starts. Then rather ...
David Strollo about 2 years ago in RingCentral Meetings & Webinar 0 Under review

How many phone calls go to voice mail

making sure our phones are being picked up and not just going to voicemail
Guest 9 months ago in RingCentral Analytics 0 Under review

Voice Broadcasting

We do a lot of outbound calling for our clients using Engage Voice. I would like to suggest a feature called Voice Broadcasting. Voice Broadcasting is a feature that would allow for a recorded voice message to be played while calling outbound whet...
Chris Smith 9 months ago in RingCentral Engage Voice 0 Under review