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Omit Fax Cover Page regardless of email subject line

Please add the functionality to omit a fax cover page regardless of the email subject line being blank or not. This is a problem for large-scale email to fax operations and is hindering our ability to fully migrate certain labs to the RingCentral ...
Brett McVay over 2 years ago in RingCentral Admin Portal 0 Under review

True "All" option in User filter on Performance Reports

Current functionality: The "Name" checkbox to include all users in the Users/Groups/Depts/IVRs/Queues filter seems to be setting the filter value to a static list of all current users. If I had saved a report yesterday that included all users, and...
Kyle Beck over 2 years ago in RingCentral Analytics 0 Planned

Ability to customize contacts list view

The contacts list columns are not customizable. The current design is limited to display contacts by first and last name, only, with phone number displaying below the name. I'd like the ability to customize the view so that I could display by comp...
Guest over 2 years ago in RingCentral Web/Desktop App 1 Under review

Customize Play Announcement

Ability to change or customize the Play Announcement
Jessa Remo over 2 years ago in RingCentral Admin Portal 0 Under review

Ability to share RCV recordings with users outside the orginization.

Some of our users have poor internet so downloading a recording and then uploading it to some cloud file hosting platform is not the best option. If there was an option to share the recording externally, that would cut down on time and bandwidth.
Guest over 2 years ago in RingCentral Video 0 Under review

Post-meetings Ad for RingCentral Meetings

Launching an active RingCentral Meetings from meeting link contained within the invitation launches a browser prior to installed RingCentral Meetings desktop application. The inclusion of promotional / marketing material on the browser to existing...
Rona Orenstein over 2 years ago in RingCentral Meetings & Webinar 0 Under review

RingCentral Office Call Recording

Allow call recording to be enabled or disabled by user or group instead of an account level setting
Rona Orenstein over 2 years ago in RingCentral Admin Portal 0 Under review

The auto Disposition option needs to change agent to an on -hook aux state

We would like to use the auto dispotion feature but we need the agent rolled into an aux code that would not be available .
Debra Johnson over 2 years ago in RingCentral Engage Voice 0 Future consideration

Canon Webcam Utility not recognized

Josh is using Canon Webcam Utility for RingCentral for RingCentral Desktop app but it doesn't recognized. If you could add Canon Webcam Utility as recommended webcam for RingCentral Desktop app that would really help our clients.
Guest over 2 years ago in RingCentral Web/Desktop App 0 Under review

Integration with Elliot CRM

Allow for in CRM soft phone, click to dial, sms or video call. https://bityl.co/692q
Guest over 2 years ago in RingCentral Integrations 0 Under review