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See scheduled meetings farther into future on mobile app

I use the ios mobile app frequently. Unfortunately, I am unable to view/edit any scheduled meetings that are greater than 1 week out. I have to go to the desktop app to do so. It would be much more convenient to have those meetings accessible via ...
Sam Bienenfeld 10 months ago in RingCentral Mobile App 0 Under review

Add quick search to know which CALL QUEUE a user belongs to.

This is important for accounts with 20 call queues, to hundreds. Some users are members of more than one call queue. It is tedious to go to each call queue and check the members if a user is one of them.
Rodolfo Sasabo over 1 year ago in RingCentral Admin Portal 0 Under review

Export List of Queue Members

It would be infinitely useful to have a feature where admins can export a list of all of their queues with their members. Have needed this multiple times but according to support the only way is to view each queue and copy the members out manually...
Erik Jacobsen over 1 year ago in RingCentral Admin Portal 0 Under review

Add button that opens third party URL from the soft phone and web applications

It would help us if we could allow the user to click a button from the interface they make/receive calls on to open our application directly from their RingCentral device.
Guest over 1 year ago in RingCentral Web/Desktop App 0 Under review

Administration of SMS history when reassining extension

The problem I ran into is assigning a new user to an unassigned extension: Old SMS history was available to the new user. Problem: C-Level or other VIP users may have communicated sensitive data that would otherwise be restricted to the new employ...
Guest over 2 years ago in RingCentral Web/Desktop App 0 Future consideration

STIR/SHAKEN compliance for Canadian RingCentral customers

It is imperative that RingCentral become compliant with the STIR/SHAKEN protocols in Canada to authenticate and verify caller identification information for IP-based voice calls. The Canadian market regulator, the CRTC, in a decision dated 6 April...
Nathan Medema 10 months ago in RingCentral Phone 1 Under review

Copy messages to be able to paste in different charting app.

An a nurse we receive many orders using RC. If we were able to copy text from RC and paste into patients chart it would save time and decrease errors.
Courtney Pagett 10 months ago in RingCentral Meetings & Webinar 0 Under review

Only number associated with user is visible to him/her

There should be option where when number is assigned to user, he should be able to view and use only assigned number, not have list of all numbers that are there on the main account.
Guest over 1 year ago in RingCentral Web/Desktop App 0 Under review

Need report on toll-free usage to track against Billing plans purchased

A report in the Admin portal to track toll-free number usage against purchased billing plans purchased/ I would prefer to be proactive than reactive when purchasing billing plans for toll-free usage.
Bob Cupit over 1 year ago in RingCentral Admin Portal 0 Under review

Please make that we could log in on extension to multiple computer applications

As I am experiencing the thing, I purchased one extension for my company but i have 10 employees who have to be on same extension to answer... SO please help us with this so we could log in to same extension on multiple devices... that would be so...
GAGANDEEP SINGH 10 months ago in RingCentral Admin Portal 0 Under review