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Enable the downloading of incoming and outgoing of fax report feature.

Enable the downloading of incoming and outgoing of fax report feature.
Maria Marbella 10 months ago in RingCentral Admin Portal 0 Under review

Showing available when connecting to a call

Currently when we make a call out to someone, the status shows as available until we are connected to the other person. This should show as "on a call" during this time as well. Sometimes we have receptionists looking to transfer a call and they s...
Brayden McGraw 10 months ago in RingCentral Web/Desktop App 0 Under review

DND for Invisible Status

Make it so when you go invisible, DND is enabled as well so you do not get calls. We have receptionist that sometimes leave during office hours and the DND status makes it look like they are in the office still when they are not.
Brayden McGraw 10 months ago in RingCentral Phone / RingCentral Web/Desktop App 0 Under review

Email Notification For Call Queues With Zero Members

Hi Team, Can you please add a feature to receive email notifications in case any of the call queues under "Groups" are left with no resources/members?
TOC Support 10 months ago in RingCentral Admin Portal 0 Under review

Export List Audio Conference Host/Participant Codes

Make the audio conference host and participant codes part of the user details export.
Nick Rowland Corp over 2 years ago in RingCentral Web/Desktop App 0 Under review

Configuration Data Export or Report

It would be nice to have an option within the service portal for administrators to export, or at least generate a report, configuration data. As it stands today only the Users have an export option and it doesn't export everything. Data export for...
Guest over 2 years ago in RingCentral Web/Desktop App 0 Future consideration

In Ringcentral for Salesforce app, allow send/ rec of files through SMS.

The sending and receiving of files though messaging already exists in the desktop and phone ringcentral applications. In order to prevent my team from bouncing between apps, please enable this feature in the salesforce integrated app. Thank you!
Guest over 1 year ago in RingCentral Integrations 0 Under review

adding custom fields like social media urls in the user profile section

I have users asking for the ability to add their social media urls to their profiles. Admins should be able to add custom fields like Instagram, TikTok, Twitter and LinkedIn to the user profile section. Right now you have Name, Email, department, ...
American Influencer Council 10 months ago in RingCentral Mobile App 0 Under review

Limit number of calls presented to a queue

customer had 3 phone liness before switching to Ring. Fourth caller got a telco busy-we want to replicate
Unified Technologies 10 months ago in RingCentral Web/Desktop App 0 Under review

Money ring tone like it shows in notifications

I would like the money ringtone to sound when my phone rings with a business call from my forwarded ring central account. It is available for notifications but not for a ring tone.
Jeff Schendel 10 months ago in RingCentral Mobile App 0 Under review