All ideas

In Analytics, can another KPI be added that counts the number of calls that had been forwarded when users have applied ‘Custom Rules’ and the new ‘Forward all calls’ feature.

There should be option where when number is assigned to user, he should be able to view and use only assigned number, not have list of all numbers that are there on the main account.

A report in the Admin portal to track toll-free number usage against purchased billing plans purchased/ I would prefer to be proactive than reactive when purchasing billing plans for toll-free usage.

The mobile app has it's current contact page show company contacts with their emails for the accounts. I don't see this as very useful as we use other apps to manage emails and would much rather have the direct number shown there instead. I unders...

In the Corporate world information integration is tightly controlled by Policy and Regulation. The ability for end user's to integrate personal accounts in to a Company provided system allows users to easily move information to and from these syst...

We use our Ring Central account to allow our customers to send faxes directly out of their account on our platform. Frequently, the material they send out contains a request for a response via fax, to a number they include in their letter. However...

Please allow us the option to remove the ignore button, so that agents do not have the ability to ignore incoming calls. Thank you!

when a client send a message, automatically upload it to company cam that has the same matching phone number affiliated to its profile.

RingCentral Analytics Company Numbers - Calls to Informational IVRs are logged as missed. Hi, We have noted that when a caller reaches an IVRs and then the caller hangs up after listening to the IVR, this will get logged as "missed" in the company...

Chrome Extension: ability to keep a session live, without any need to login again for longer time on the PC/chromebook even if the PC/chromebook has been shutdown .