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Integrate Company Cam for photo uploads

when a client send a message, automatically upload it to company cam that has the same matching phone number affiliated to its profile.
Aaron Workman 11 months ago in RingCentral Integrations 0 Under review

RingCentral Analytics Company Numbers - Calls to Informational IVRs are logged as missed

RingCentral Analytics Company Numbers - Calls to Informational IVRs are logged as missed. Hi, We have noted that when a caller reaches an IVRs and then the caller hangs up after listening to the IVR, this will get logged as "missed" in the company...
Fraz Hamid 11 months ago in RingCentral Analytics 0 Under review

Allow Team Administration and Export Data to be separate permissions in the Super Admin App role

Should be able to delegate different Super Admins to manage specific functionality of Team Administration and/OR Export Data. They should not be grouped together.
Tammie Phillips over 1 year ago in RingCentral Web/Desktop App 4 Already exists

Deleted Voicemail Logs

Would be nice to have a log of who deleted voicemails from call queues since messages can be deleted from multiple users
Heidi Huebner 11 months ago in RingCentral Admin Portal 0 Under review

Reset and Assign

The User Reset and Assign capability is only available for users with a Super Admin role. It would be beneficial if this capability was an option when creating a custom role. There are areas of the Super Admin role that some of my team members sho...
Susan Pieroni 11 months ago in RingCentral Admin Portal 0 Under review

View contacts from RC app and RC phone app to deskphone

View contacts from RC app and RC phone app to deskphone
Guest over 2 years ago in RingCentral Phone 0 Future consideration

Reporting needed by IVR button press

We want to know how many customers press 1 for sales, 2 for service. This will allow us to track incoming sales calls etc...
Guest over 2 years ago in RingCentral Phone 0 Under review

Integration with WealthBox CRM

Many Financial Advisors use your service as a compliant approved product. WealthBox is gaining in market share for CRM's with leading Financial planners. A direct interation would make adoption and retention with Ring Central much stronger.
Guest over 1 year ago in RingCentral Integrations 2 Under review

Please add a softball emoji

My daughter plays softball and I want to put one up
Guest over 1 year ago in RingCentral Web/Desktop App 0 Under review

To show the called number on the call queue to show on the RingCentral App

Currently we have the setting set to show the called number on the call queue but it is only working on a desk phone and RingCentral Phone App. Hoping we will also have this working using the RingCentral App
Guest over 2 years ago in RingCentral Web/Desktop App 0 Future consideration