All ideas

Would like to check if our system can detect a personal or business call. An identifier to segregate personal and business calls directly on the RC App

I can not believe in this day and age that you want us to enter each individual phone number to send a text. I am an insurance agent and I pull a list of cancels that have about 75 numbers and want to send a text message out weekly as a group and ...

Would like the ability to add pauses and DTMF tones to speed dials within RC App so that the dtmf tones are dialed after pauses. Ex: 770-777-7777,,,12345#

Bulk 500-1000 to be sent at a time. Be allowed to send hyper links instead of the original url.

Currently when we make a call out to someone, the status shows as available until we are connected to the other person. This should show as "on a call" during this time as well. Sometimes we have receptionists looking to transfer a call and they s...

When i am in a message and I use CTRL Z it seems to keep the data in the buffer and it if you go to another user that info is retained and if you do another CTRL Z that data appears. How can you fix this so the data does not travel from person to ...

The 2FA call says to use the "four" digit code, but then gives us 6 numbers. The form requires 6 digits, so it works, but...

I work for two companies and they are both using Ring Central. I have two different numbers, one for each company. I would like an easy way (think the way that Microsoft Outlook or Google does this) to swith between accounts so I can call from whi...

Add Fax data to Analytics reporting by EXT, so I can determine all the activities an agent is performing in RING. I am currently downloading all outbound fax data and creating a separate repo

When working in the MAX agent, be able to lookup and insert email addresses (to the TO/CC/BCC fields) from the corporate directory.