All ideas

We are a restaurant, and we recently switched over to ringcentral. We used to have with our old provider a "music on hold" which would play the music from our radio when we would place a customer on hold. The preloaded sounds are not that great, a...

Would love the ability to pull reports for things like talk time and total calls over the course of weeks or months at a time vs. needing to pull all of that independently; currently pulls the total, but unable to break that down into detail

Best used for a receptionist type phone, it would be great to be able to easily reorganize the names in the Presence. We keep them alphabetical for our receptionists to make it easy. With the current set up, you have to delete everyone further dow...

Our field sales team love the idea of being able to work from their computer and be able to click on a number on the internet or their CRM and have the number be called by their RingCentral mobile application on their mobile device.

I see the benefit of this for some customers, but we communicate about products that are identified by number, and it is hard to copy the part number when it is a hot-linked like a phone number.

Add the ability to copy images from ringcentral app to other apps like word processors. This would save time when compiling a document with images shared from ringcentral. Right now you need to download images and then add them to other apps which...

When we decided to adopt Ring Central for our company, one of the considerations was the fact that the status indicator could be set to "available" and it would remain that way. Using this we would know that people had logged in and were ready to ...

Allows managers to see who in their department, is or isn't taking calls.

We would like to be able to have a mobile number as a caller ID and the ability to send/receive SMS in France

With a company consisting of different divisions, we need customers of those different divisions to recognize that specific division is calling them. Right now only the main company phone number can have a caller ID name, and the multi-site setup ...