Customer Ideas Portal

Would like to be able to label each text instead of it showing as the full text when trying to select one. It would also be nice to be able to space things out so the texts are not a run on sentence when creating a template. I like to separate my ...

I post-process my microphone input externally. I did notice there is an "original sound" setting but I am doubtful this applies to noise suppression. Please provide the option to remove ALL voice processing within the RingCentral app.

This must've changed recently? I typically have my phone on DND 90% of the time (but want the flexibility to easily switch back-n-forth). I liked that I didn't get notifications on missed calls BUT voicemails would come through passively (as badge...

When the RC for google app is minimized , the agent can only see a Windows notification whn a call comes in. It would be useful if this Windows notification offered the option to send the call to voicemail. Currently the agent has to open the app ...

When working with the data that can be exported from the system's Call Log Report that is in Detailed view and with All Expanded, there is no way to currently group the lines together. Please include for each call the Session ID that shows up when...

RCV to have 10digits code

India needs a conference call number here, https://meetings.ringcentral.com/teleconference

Quickly reach an operator or a Reception desk by dialing zero, it will automatically dial the correct extension

On RC Classic it was easy to identify all the teams in which a person was involved already. This is helpful in the context of coaching an team management

Currently, fax transmission results only show the main number and extension number. We would like to be able to see the direct number so that will be able to identify which direct number that fax transmission result is for.