Skip to Main Content

All ideas

Showing 6566

please include trend drawing in the PDF download of performance stats

as above
Barry Lovell 8 days ago in RingCentral Analytics 0 New

Incoming Call / Notification in MS Teams

While testing inbound calls into my RingCentral extension, I noticed that I do not get notifications on my cell phone's MS Teams with the RingCentral embedded app. If I log in to the RingCentral mobile app, I do get notified but only on the RingCe...
ROXANNE GOMEZ 8 days ago in RingCentral Integrations 0 New

I'd like the ability to invite team members directly within a video chat (in addition to sending an email and text and other options)

In Zoom, I can open an empty video chat, click Invite, and then be able to click on my contacts' faces and it will call the person. If I click Invite in a RC video, I'm given the option to send an invite by email or text, but I can't just call som...
Lauren Gabbaian 8 days ago in RingCentral Video 0 New

Checking the Firmware version via the admin portal

Checking the Firmware version via the admin portal. In this way, we can easily determine whether the phones are updated or not
Richard Patungan 8 days ago in RingCentral Admin Portal 0 New

Flexibility with assigning the chat option based on roles vs entire organization.

In the roles section where you should be able to remove the option to allow users to utilize the chat portion, this is not available currently. This would help assist us and some of our locations to allow us to remove this feature from their abili...
Julia Maidlow 9 days ago in RingCentral Web/Desktop App 0 New

Group/ categorize incoming faxes based on the contacts they were received from

I wanted to group/ categorize incoming faxes based on the contacts they were received from. I tried grouping existing contacts but the incoming faxes still come in one-by-one manner. As my users have to open check each and every fax to know the co...
Mervin Cuneta 9 days ago in RingCentral Web/Desktop App 0 New

User Performance Report KPIs - ADD KPI FOR #INTERNAL AND #EXTERNAL

It would be great to have a KPI for # Internal and # External such that we can compare these at user level without having to use the main filter to only explore one vs the other.
Danielle Fairweather 9 days ago in RingCentral Analytics 0 New

Camera for scanning documents

I noticed there's a video app, please add the camera so that documents can be uploaded into the app, whether they are pdf or jpeg
Denise Cagle 9 days ago in RingCentral Mobile App 0 New

Allow for a Samsung Routine that changes status message

I want to set up a Samsung Routine (automation) where if I leave the office my Status Message changes to "Away from Office" or my Profile gets set to Do Not Disturb. Doesn't seem like those are options but I'd like them to be!
Lauren Gabbaian 9 days ago in RingCentral Mobile App 0 New

open links using mobile browser

allow option to change which browser links open in
Joel Espinoza 10 days ago in RingCentral Mobile App 0 New