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Make notifications for queue voicemail selectable

A queue has managers and members. Currently they all get an email when a voicemail is left. However, all our queues are for teams with a group email. So I would like to be able to turn off notifications for managers and members and just set the te...
Chris Waddington almost 3 years ago in RingCentral Phone 1 Future consideration

Whispering/Listening to Agents Calls as admin

As an admin it would be amazing to be able to listen in on agent's calls. Similar to fresahcaller and contivio!
Guest about 2 years ago in RingCentral Analytics 1 Under review

GoPro Webcam compatibility for RingCentral Meetings

Requesting RingCentral meetings to offer compatibility with goPro webcam software. Currently RingCentral meetings does not recognize the webcam. More info on the software and setup here.
Guest almost 3 years ago in RingCentral Meetings & Webinar 1 Under review

Add ability to remove "How was your meeting experience" survey when a meeting ends

It is an annoyance. The only option is to turn it off for 24 hours.
John Wright almost 3 years ago in RingCentral Meetings & Webinar 1 Will not implement

Search by phone number for incoming calls

It would be helpful to be able to search for phone numbers coming in to verify that a call was received or not.
Guest about 2 years ago in RingCentral Analytics 0 Under review

Please add drag and drop functionality to the fax feature in the Ring Central App

The Ring Central Classic App had drag and drop functionality for outgoing faxes. This has been lost with the transition to the new app and should be built into it.
Guest about 2 years ago in RingCentral Web/Desktop App 0 Under review

Allow RingCentral to view shared contacts on a GMail account

If your employer has a list of contacts they use for a job and you want to have access to those same contacts Gmail allows you to "share" them between accounts so that any instant updates to the contact list will be shared between all that have ac...
Guest about 2 years ago in RingCentral Web/Desktop App 3 Under review

Display Corporate Directory as a List Instead of Having to Search

I feel this would be useful for us as we are a small company and having to search for a person just seems like an extra step for us.
Guest about 2 years ago in RingCentral Phone 1 Under review

Add missing office 365 Public Folder contact integration to the new ring central app

We have all our shared contacts in a public folder in office 365, the existing ring central phone app integrates with this through outlook, but this functionality is missing in the new ring central app.
Nathan Ramsden-Lock about 2 years ago in RingCentral Integrations 0 Future consideration

Prompt for Client Download

Currently, when an attendee click a meeting link, the RingCentral Client is automatically downloaded every time. It is a common behavior to click the link in the meeting invite instead of going to the RC app and starting the meeting from there. Th...
Edward Huels almost 3 years ago in RingCentral Meetings & Webinar 2 Under review