All ideas

Would love the ability to pull reports for things like talk time and total calls over the course of weeks or months at a time vs. needing to pull all of that independently; currently pulls the total, but unable to break that down into detail

Best used for a receptionist type phone, it would be great to be able to easily reorganize the names in the Presence. We keep them alphabetical for our receptionists to make it easy. With the current set up, you have to delete everyone further dow...

Our field sales team love the idea of being able to work from their computer and be able to click on a number on the internet or their CRM and have the number be called by their RingCentral mobile application on their mobile device.

With a company consisting of different divisions, we need customers of those different divisions to recognize that specific division is calling them. Right now only the main company phone number can have a caller ID name, and the multi-site setup ...

It would be helpful extending that 90 day system limitation to 365 days as our Agents are required to put in there vacation requests up to a year early.

Please consider integrating with Service Fusion CRM.

Similar to Salesforce Omni-channel, is it possible to include the status directly on the utility bar so users can see at a quick glance what their call center status is?

When looking for an available ext for a new team member, we have to check the "Users with Extensions" and the Groups section under Phone Systems. It would streamline things if there was a single screen or report that can be pulled showing all assi...

Showing the complete name to appear of incoming caller ID instead of initials using the RingCentral Unified App

can we add a recovery folder or deleted folder for SMS via RC app or online account