Customer Ideas Portal

it would be great to have preferred contacts that would ring through or allow message notifications even outside of scheduled work hours, while maintaining all other calls to go straight to voicemail.

Be able to save messages on receipt to OneDrive. Like notifications, option for say faxes to be saved as they are received to a specific one drive folder/account.

If we setup message notifications to be emailed would like to have the option to delete the message after the trigger completes or after x period of time. Our last system sent VMs to email and then deleted from the system as its easier to transfer...

We use the option to provide pop up information (website) about the customer for our customer care team and it is really usefull. The issue is the URL is opened for every incoming call, including internal ones.Is it possible to add the option so t...

Was uploading the prompts should have the option to slow or to speedup the play or bitrate of the uploaded prompts

Some Companies do not want to allow their users to pause an automatically recorded call. There is no option to disable this pause recording option when on an active call from the desktop app. Possible solution is to Create an item under role to re...

To have the ability to block SMS directly from the RC app log

Would be helpful to have the ability to transfer a call to an external number easily without having to type the external number.

A way to c onnect calls to live radio broadcasting.

When calling the GET Message Store API endpoint, if the fax failed to transmit completely, I want to know how many pages were transmitted successfully so I can retransmit the document with no repeated pages and also limit my future transmissions t...