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Customer Ideas Portal

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Ability to Delete Video Call Notifications on the RingCentral App

We would like the ability to delete the video notifications in the direct chats on the RingCentral app for data retention purposes. Currently, there is only the option to 'Like' or 'Bookmark' these notifications.
Cassandra Champney about 2 years ago in RingCentral Web/Desktop App 0 Future consideration

Allow Poly headset features

Voyager 5200 UC - features such as auto answer with pickup from desk aren't available with Ring Central desktop app [they are with Ring Central Phone desktop app]. Would be great to have this as I understand RC Phone is going away. And the RC desk...
Paulla Fetzek about 2 years ago in RingCentral Web/Desktop App 0 Future consideration

Avaya Cloud Phone should share status with MS Teams

We use MS Teams for internal communication and chat. It would be helpful if Teams could show a user as busy if they are on a call on the Avaya app and vice versa
Chris Waddington about 2 years ago in RingCentral Web/Desktop App 0 Future consideration

Password History Restriction

The ability to set a password history restriction is not currently in place according to a response I received from RC support. For example, if you set a password expiration and it expires, you can still keep using the same password over and over....
Guest about 2 years ago in RingCentral Web/Desktop App 0 Future consideration

Polycom Phones - Message Light on LE+HotDesk

When a user logs into a Polycom LE+Hotdesk phone and has unread voicemail, the message light does not come on. It only comes on if a message is received while they are logged in. Users do not know from the Polycom phone if they have unread message...
Guest about 2 years ago in RingCentral Web/Desktop App 0 Future consideration

To have or allow a different VM mailbox on one extension with multiple numbers.

To have or allow a different VM mailbox on one extension with multiple numbers.
Guest about 2 years ago in RingCentral Phone 0 Future consideration

Dynamic outbound caller ID

Ability to setup rules as a company or user that would dynamically change the outbound caller ID based upon the area code being called. Ex. If you have a 972 area code and 469 area code as a company number, if you call someone with a 972 area code...
Guest about 2 years ago in RingCentral Phone 0 Future consideration

Enable to push to answer calls on the unified app

Enable to push to answer calls on the unified app using the Trucker Bluetooth Headset with Microphone
Guest about 2 years ago in RingCentral Web/Desktop App 0 Future consideration

Change the Ring Central App messaging Font to a Serif Font

Those who need to tell if a l is a l or an I
Servontius Turner about 2 years ago in RingCentral Web/Desktop App 0 Future consideration

We would like to add our custom sound for the first 3 seconds then switch to your default hold sound after

We have a custom sound we would like to add for our hold queue but it is only 3 seconds long and we do not want it to loop. Is there a way to use our custom sound for the first 3 seconds then switch to your default hold sound after?
Guest about 2 years ago in RingCentral Phone 0 Future consideration