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Coming March 1, 2024: A new and improved ideas portal!

The RingCentral Ideas portal will be offline from February 25 until February 29 while we complete our transition. To learn more about this change, read our announcement in the RingCentral Community.

Coming March 1st: A new & improved Ideas Portal! The Ideas Portal will be under construction and offline February 25th - February 29th. Click here to learn more about this change.

Customer Ideas Portal

Showing 592

The MSI for the latest desktop phone application should be available at the same time as a user is prompted to upgrade

Users typically see the opportunity to upgrade their RC desktop phone application prior to the same version MSI is available for download by IT admins. Since many users are not local admins of their machines, this causes many questions.
Guest over 3 years ago in RingCentral Phone 0 Future consideration

Cmd + Enter should send a new message in RC App

RC on Mac. This is fairly standard across the web: enter text into a textbox press cmd enter form posts to server But when I press enter or cmd enter in a text compose window it won't send. I have to move my hand off the keyboard to actually send....
Guest over 2 years ago in RingCentral Web/Desktop App 1 Future consideration

Please include the High fidelity music mode in the next RingCentral Meetings version

Zoom just released "High fidelity music mode". Please add this to the next version of RingCentral Meetings. Thank you. This is vital for our online music lessons and classes.
Jason Thompson over 3 years ago in RingCentral Meetings & Webinar 3 Future consideration

Please allow the "Turn on Original Sound" for meeting participants. Zoom allows this option for basic accounts and participants.

No description provided
Jason Thompson over 3 years ago in RingCentral Meetings & Webinar 1 Future consideration

Increase number of rings for Limited Extensions

No description provided
SYYC Regional over 3 years ago in RingCentral Phone 1 Future consideration

Auto-discard voicemails less than 5 seconds

Hi community, Newly using RC w/ Premium plan, here is my idea: Automatically discard voicemails less than 5 seconds long Good clearance of hanging messages and contagious cough. Thank you for your attention !
Guest over 3 years ago in RingCentral Phone 1 Future consideration

Calls Waiting on live phone app

Would you be able to send Calls Waiting number on the phone app
Guest over 2 years ago in RingCentral Analytics 0 Future consideration

Ability to detail the "abandoned" calls

I would like to know where the abandoned calls are coming from. I have a concerning amount of abandoned calls, but I can't pinpoint which extension they're coming from. This would be helpful information to know for performance and planning purposes.
Guest over 2 years ago in RingCentral Analytics 0 Future consideration

Save renamed participant name for future use

Hi , After logging into RingCentral Meetings Desktop app over SSO, it always pulls the name according to my AD Account which is expected. When I create a meeting room, I am able to rename myself as a participant. However, this change will not pers...
Guest over 3 years ago in RingCentral Meetings & Webinar 0 Future consideration

Live Queue Monitoring Option

This will help in checking associates status and calls waiting if any.
Guest over 2 years ago in RingCentral Analytics 1 Future consideration