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Ability to report on numbers of files shared, tasks created, events created etc. in the Meetings tab of RC Analytics

Whilst we can see information on # of Messages sent, #of teams etc (as per the image attached). It would be great if we can also see further information such as amount of files shared, events created, tasks created etc. This would help us to under...
Ty Stephens almost 3 years ago in RingCentral Analytics 0 Future consideration

Call log for transferred calls

In the "All Calls" section, having a transferred calls section would be helpful. I answer incoming calls. Knowing what I have done with that call would be nice. I have to keep a monthly call log on paper as to who I transferred it to, if I hung up...
Tiffany Leicht almost 3 years ago in RingCentral Phone 0 Future consideration

Roles and Permission specific template only

Roles and Permission specific template only that only target Roles and Permission and not being included on the current template. Reason behind is the feeling of too much risk using the template that might affect all the accounts settings if it wa...
Ildefonso Ambrocio almost 3 years ago in RingCentral Admin Portal 1 Future consideration

Would like to see the 411 published listin

I would like to see the published 411 listing without calling 411.
Guest almost 3 years ago in RingCentral Phone 1 Future consideration

Save call handling ring time

Currently, every time someone logs into a hot desk phone, the phone is set to only ring 4 times or 20 seconds. Our call queues are set to ring much longer than that, but the phone doesn't continue to ring after that. It would be nice to have the a...
Guest almost 3 years ago in RingCentral Admin Portal 0 Future consideration

Email Tracking

A way to track the voicemails that are shared through the email feature you have
Guest about 3 years ago in RingCentral Admin Portal 0 Future consideration

disable the rollover

We are a small town radio station and we do contests and don't need the rollover feature when giving stuff away. There should be a way to shut off the rollover feature, so as to give a busy signal to our contestants.
Guest about 3 years ago in RingCentral Phone 2 Future consideration

RC OFFICE and RDP (windows)

I have a customer with Wyse station fort employees and MS SERVER 2012. It would be usefull if you support this, whatever if it is with RC phone or app.ringcentral.Com or Chrome web extension
Guest about 3 years ago in RingCentral Phone 0 Future consideration

Standalone or Docked Chat Window

I notice when chatting with someone, I can't navigate to another area without leaving the chat. can you make it that the chat window can be docked to a corner of the Ringcentral Webapp or Desktop app. Kinda like google does their chat. Thanks.
Guest about 3 years ago in RingCentral Phone 0 Future consideration

RingCentral Meetings Record Option

RingCentral Meetings, powered by Zoom recording option is a system wide setting. When enabled, all “Hosts” can record a RingCentral Meeting. Allow from a system administrator level the ability to enable/disable RingCentral Meetings recording featu...
Jonathan M Farley about 3 years ago in RingCentral Meetings & Webinar 0 Future consideration