Skip to Main Content

All ideas

Showing 438

Allow Call Recording Notification To Be Customizable Per Queue

We have different language queues but we can only have one Recording Notification and it is in English. It would be nice if we could customize this on a per queue level, so that callers who do not speak English understand that the call is being re...
Guest over 2 years ago in RingCentral Phone 2 Future consideration

Display our company logo alongside Caller ID to outgoing call recipients

This will minimize call recipients' suspicion of unrecognized Caller IDs by identifying our outgoing calls as coming from a known and trusted business. It will also differentiate us from our competitors.
Guest over 2 years ago in RingCentral Phone 1 Future consideration

Enable Annotation for Host but Disable for Participants - RC Meetings

Currently the Annotation for RC Meetings is a collaborative tool, where if enabled, it gives everyone access to it. However, there should also be another option for Annotation where it can be enabled for the host but disabled for participants. Thi...
Hannah Tieu over 2 years ago in RingCentral Meetings & Webinar 0 Future consideration

Template for Polling - RC Meetings

There should be a template option available for Polling under the Meetings settings in service web. That way, the same polls can be uploaded to multiple RC Meetings. This will save the host of the meeting time when it comes to creating polls for m...
Hannah Tieu over 2 years ago in RingCentral Meetings & Webinar 1 Future consideration

The MSI for the latest desktop phone application should be available at the same time as a user is prompted to upgrade

Users typically see the opportunity to upgrade their RC desktop phone application prior to the same version MSI is available for download by IT admins. Since many users are not local admins of their machines, this causes many questions.
Guest over 2 years ago in RingCentral Phone 0 Future consideration

Send email confirmation after you have sent a text message

Currently, we only receive an email after our client responds. It would be helpful for documentation purposes if we could also receive an email after we have texted the client.
Guest over 2 years ago in RingCentral Web/Desktop App 0 Future consideration

Allow RCM Reporting on "RCV Accounts"

Since our account was moved over to RCV (even though we requested it NOT) it appears as though we cannot access the RCM reports function at all.
Lee Pullen over 2 years ago in RingCentral Video 1 Future consideration

Page Count on CUSTOM Coverpages

Page Count for Custom Coverpages
Guest over 2 years ago in RingCentral Web/Desktop App 3 Future consideration

Please include the High fidelity music mode in the next RingCentral Meetings version

Zoom just released "High fidelity music mode". Please add this to the next version of RingCentral Meetings. Thank you. This is vital for our online music lessons and classes.
Jason Thompson over 2 years ago in RingCentral Meetings & Webinar 3 Future consideration

Please allow the "Turn on Original Sound" for meeting participants. Zoom allows this option for basic accounts and participants.

No description provided
Jason Thompson over 2 years ago in RingCentral Meetings & Webinar 1 Future consideration