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Show more preview text like in the phone desktop version. I want to be able to read almost all the text before I open it up. We have multiple people monitoring our main phone number and it would be easier to know if a text pertains to that person ...
Main 5250 13 days ago in RingCentral Web/Desktop App 0 New

Anonymous hotline and mailbox for callers

Please make it possible to set up (1) an anonymous hotline and (2) and an anonymous voicemail box. It would be useful to have a phone number and a voicemail box that callers could use to submit anonymous complaints without revealing their phone nu...
Brad Steele 13 days ago in RingCentral Phone 0 New

change the way users are displayed in the Admin portal

Offer the option to make the users displayed in the admin portal be displayed in either last name, first name and first name last name.
Dwayne Hurst 14 days ago in RingCentral Admin Portal 0 New

integrate with Clixlo

I want to integrate RingCentral with Clixlo. This could add all fo my contacts easily from my CRM - Clixlo to RingCentral and allow Clixlo to use my number for automated texting in Clixlo workflows. Currently, I have to use Twilio to text through ...
John Tatone 14 days ago in RingCentral Phone 0 New

Allow special characters when adding a Contact

Would be helpful when Paging to be able to dial *84*(page ext.) from a contact list. Also Paging adapter no longer show up in Contact list even if Include Paging Only in Company Directory is checked
VJER Consulting 16 days ago in RingCentral Web/Desktop App 0 New

Ability to Delete Calls and Messages in Bulk (rather than one by one)

I get numerous faxes, robocalls and the like, and would lkie to be able to simply select several and delete all at once. At present, you need to open each call, fax, message, and delete individually. Very inconvenenient and time-consuming, especia...
Jon Koons 16 days ago in RingCentral Web/Desktop App 0 New

Mobile App Analytics-Rearrange Dashboard Wdigets

The widget order of appearance is currently divided by when they are added. Adding a new on to the top of thd list requires the user to start over with a clean slate. Dragging the widgets up/down the screen would be ideal
Dennis Stratman 16 days ago in RingCentral Mobile App 1 New

Dial code/button to toggle Call Queues

We don't use an attendant during business hours. Calls ring through live. But we use an attendant at night. On our old on-prem system, we had an easy button on everyone phone to toggle "Night Mode" between our standard call queue setup and the att...
David Marden 17 days ago in Hardware 0 New

Hold Recording Should Resume Rather Then Restart

We have a professional hold recording that talks about our business and our products. On our traditional on-prem system the MP3 would resume where it left off for each hold rather than restart. This is highly preferrable. The hold recording should...
David Marden 17 days ago in RingCentral Phone 0 New

caller identifier to know if the call is for company a or b

have 2 company under 1 account, some users taking in calls for those 2 company's. it would be helpful if we do have a feature that would tell us if that caller is calling for company a or b.
Vernard Mateo 17 days ago in RingCentral Admin Portal 0 New