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Tekion crm integration

This is a new car dealership platform that many dealerships are moving to.
Mike Walling almost 2 years ago in RingCentral Integrations 2 Under review

Configure Notifications for Received Text Messages, to be user specific, or to exclude numbers.

We would love to be able to configure Notifications for Received Text Messages, to not send notifications for specific numbers.As there are a few numbers that we SMS all the time. (My team members), and I do not need notifications for them.
Yitzi Rokeach almost 2 years ago in RingCentral Phone 0 Already exists

Ring Central Video - Default Audio to Dial In

Currently in the Ring Central Video Settings the Audio can only be defaulted to the computer speakers/mic or a headset tied to the computer. Add the ability to default the audio to "dial in" allowing the user to use a desk phone to call in. Not al...
Nathalia Foster almost 2 years ago in RingCentral Video 0 Under review

Daily time frame call analytics

I have encountered a situation where I need to pull a report for a call queue with incoming call metrics for a specific date range, broken down daily, for a specific time frame. For example, take the date range of 12/01/2021 to 12/31/2021. I would...
Kyle Bohman almost 2 years ago in RingCentral Analytics 0 Under review

Ability to import a CSV for panelist invites in RC Webinar

The way our organization utilizes RC Webinar is we send out approximately 100 panelist invites for each of our large conferences so those participating in the meeting can join automatically each day as a Panelist with certain privilege's vs being ...
Kris Kleinschmidt almost 2 years ago in RingCentral Meetings & Webinar 0 Under review

App Integration with RealNex

Our international brokerage just switched to RealNex for all of its commercial agents. I'd like to suggest integrating RingCentral with the software.
Atiya Mitchell almost 2 years ago in RingCentral Integrations 0 Under review

Allow managing lines online include canceling or deleting lines

Reduce frustration by allowing reduction of lines online.
His Ability Home Care almost 2 years ago in RingCentral Phone 0 Under review

Lock down domains associated with our Company & Reporting on it

Client would like to identify users and prevent them from signing up for free accounts by locking down their domain.
Laura Hess almost 2 years ago in RingCentral Web/Desktop App 3 Under review

Settings button that brings you to the website to see the call log

I needed to see my call log and in the old (wonderful, best EVER) app I could simply hit settings a couple of times and it would bring me to the website where I could update my voicemail and check my call log. Now, I have to go to the website and ...
Joanne Gorecki almost 2 years ago in RingCentral Phone 0 Under review

Different contact numbers for different tier support

Ring Central should seperate different tier supports. Cases that were transferred to Tier2 supports should communicate with Tier2 support. It is very time comsuming if your case is handled by tier2 support then answered by Tier1 then will be trans...
Norie Cueto (GCC) almost 2 years ago in RingCentral Web/Desktop App 0 Under review