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Export List of Queue Members

It would be infinitely useful to have a feature where admins can export a list of all of their queues with their members. Have needed this multiple times but according to support the only way is to view each queue and copy the members out manually...
Erik Jacobsen over 1 year ago in RingCentral Admin Portal 0 Under review

Add button that opens third party URL from the soft phone and web applications

It would help us if we could allow the user to click a button from the interface they make/receive calls on to open our application directly from their RingCentral device.
Guest over 1 year ago in RingCentral Web/Desktop App 0 Under review

adding custom fields like social media urls in the user profile section

I have users asking for the ability to add their social media urls to their profiles. Admins should be able to add custom fields like Instagram, TikTok, Twitter and LinkedIn to the user profile section. Right now you have Name, Email, department, ...
American Influencer Council 11 months ago in RingCentral Mobile App 0 Under review

Limit number of calls presented to a queue

customer had 3 phone liness before switching to Ring. Fourth caller got a telco busy-we want to replicate
Unified Technologies 11 months ago in RingCentral Web/Desktop App 0 Under review

Money ring tone like it shows in notifications

I would like the money ringtone to sound when my phone rings with a business call from my forwarded ring central account. It is available for notifications but not for a ring tone.
Jeff Schendel 11 months ago in RingCentral Mobile App 0 Under review

Transfer unanswered queue calls to auto receptionist

When none of the members of a call queue answer, it would be nice if we could transfer them to the auto attendant so they could try to navigate to whom they wish to speak with or choose to leave a voicemail. The only options are currently leave a ...
Guest over 2 years ago in RingCentral Phone 0 Under review

Only number associated with user is visible to him/her

There should be option where when number is assigned to user, he should be able to view and use only assigned number, not have list of all numbers that are there on the main account.
Guest over 1 year ago in RingCentral Web/Desktop App 0 Under review

Need report on toll-free usage to track against Billing plans purchased

A report in the Admin portal to track toll-free number usage against purchased billing plans purchased/ I would prefer to be proactive than reactive when purchasing billing plans for toll-free usage.
Bob Cupit over 1 year ago in RingCentral Admin Portal 0 Under review

Change company contacts to show direct numbers

The mobile app has it's current contact page show company contacts with their emails for the accounts. I don't see this as very useful as we use other apps to manage emails and would much rather have the direct number shown there instead. I unders...
Marciano Garza over 1 year ago in RingCentral Mobile App 1 Under review

The capability for administrators to control end user's ability to integrate Personal (unapproved) accounts and the installation of Apps (unapproved) within the RC App

In the Corporate world information integration is tightly controlled by Policy and Regulation. The ability for end user's to integrate personal accounts in to a Company provided system allows users to easily move information to and from these syst...
Brad Baggett over 1 year ago in RingCentral Admin Portal 0 Under review